Housekeeping Shift Leader

Posting Date May ‎21, ‎2022
Job Number ‎22083991
Job Category Housekeeping & Laundry
Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United
Arab Emirates, United Arab Emirates VIEW ON MAP
Brand JW Marriott
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than
‎500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and
consists of more than ‎80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.

POSITION SUMMARY

Enter status of rooms cleaned. Complete checklists to report cleanliness and
condition of each assigned area. Complete required Housekeeping paperwork.
Identify room assignments and type of cleaning required for each room. Inspect
guest rooms after being cleaned by Housekeeper. Respond promptly to requests
from guests and other departments. Enter guest rooms following procedures for
gaining access and ensuring vacancy before entering.

Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; serve as a role model.
Follow all company and safety and security policies and procedures; report any
maintenance problems, safety hazards, accidents, or injuries; complete safety
training and certifications; properly store flammable materials. Ensure
uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets. Welcome
and acknowledge all guests according to company standards; anticipate and
address guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Ensure adherence to quality expectations and
standards; identify, recommend, develop, and implement new ways to increase
organizational efficiency, productivity, quality, safety, and/or cost-savings.
Develop and maintain positive working relationships with others; support team
to reach common goals; listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Move, lift, carry, and place objects weighing less than or equal to ‎55 pounds
without assistance and in excess of ‎55 pounds with assistance. Ability to push
and pull a loaded housekeeping cart and other work-related machinery over
sloping and uneven surfaces. Reach overhead and below the knees, including
bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an
extended period across an entire work shift. Grasp, turn, and manipulate
objects of varying size and weight, requiring fine motor skills and hand-eye
coordination. Enter and locate work-related information using computers and/or
point of sale systems. Visually verify and interpret written documents.
Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.