Summary
* Develop and maintain close working relationship with operational departments
* To ensure that all credit and collection procedures that have been established by the hotel are implemented following the established Credit Policies & Procedures.
* To develop an organized and efficient system for managing administration paper work including records, reports, budgets, traces, follow up and other documentation so as they can be found quickly and easily
* To exercise due care and professionalism in handling telephone enquiries, and to provide a positive first impression of Hyatt Regency in the form by adopting customer centered friendly tone
* To ensure that all catering contracts follow the established hotel policies and procedures and are based on sound commercial judgment
* Liaise with sales account managers on any corporate or group issues and action as
* required, maintaining communication internally
* Work with sales managers to create positive & professional relationships with clients
* To ensure that the events team projects a warm, professional and welcome image
Qualifications
Diploma/qualification in Hospitality or Tourism Management
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