Barista
Passionate about guest interaction, food and beverage? Barista, you create
unforgettable experiences for our guests.
What is in it for you:
* Employee benefit card offering discounted rates in Accor worldwide
* Learning programs through our Academies and the opportunity to earn qualifications while you work
* Opportunity to develop your talent and grow within your property and across the world
* Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
* Maintain available to provide assistance for any matter related to making the stay of the hotel guest a pleasant and memorable one
* Welcome guest upon arrival
* Escort guest to their room, explain room and hotel facilities and offer assistance
* Keep abreast all hotel promotions, product knowlege, VIP arrivals and upcoming events
* Maintain continuous contact with hotel guest to ensure that any problem or complain are handle
efficiently and courteously.
* Show fullest cooperation and respect within the team and other departments.
* To prepare and serve beverage orders according to recipes and service standards.
* To be fully knowledgeable about all bar products.
* To be able to up sell each time with each customer.
* To provide high personalized standard of quality and efficient / friendly service.
* To prepare mise-en-place and perform side duties.
* To collect all general requisitions and food and beverage requisitions.
* To have a thorough understanding and knowledge of all beverage items and prepare garnishes accordingly
* To handle guest enquiries in a courteous and efficient manner.
* To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
* To provide friendly, courteous and professional service at all times.
Your experience and skills include:
* Service focused personality is essential and a passion for everything food and beverage
* Previous experience in a similar role is an asset
Strong interpersonal and problem solving abilities and the ability to lead by
example
*
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and
promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can
find a job and brand that matches your personality. We support you to grow and
learn every day, making sure that work brings purpose to your life, so that
during your journey with us, you can continue to explore Accor 's limitless
possibilities.
By joining Accor, every chapter of your story is yours to write and together
we can imagine tomorrow's hospitality. Discover the life that awaits you at
Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
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