Department LINEN CRAFT
Job Description
Applications are invited for the position of Operations Assistant
Reports To – Duty Officer
Location – Dubai
Roles and responsibilities
Prepare, Edit and coordinate the operational document for Team leaders & Team
members
Ensure permanent communication of changes upstream, downstream when
appropriate
Achieve the administrative tasks of the team (Rostering, training follow up…)
Maintaining regular liaison with Administration, Warewash, Equipment,
Transportation, Airside Logistics to ensure proper communication at all times
with regards to catering uplift and special services.
Ensure that all catering handling staff follow the laid down hygiene and
quality standards and improve staff awareness in general handling
Ensure that set standards and specifications are maintained and liaise with
the senior staff in charge / on duty whenever problems arise and advise them
if non conformities are or cannot be corrected in order to decide upon the
appropriate action.
Improve staff awareness in controlling menu specification, by referring to
menus and photos continuously during the work.
Ensure that quality records are correctly maintained and passed to divisional
head’s for verification and follow up (TBT, stock & damaged data entry,
offload figures…)
Report whenever laid down hygiene procedures are disregarded by staff.
Apply the Quality Policy and Quality System established in accordance with ISO
9001: 2000 international standards and execute his/her responsibilities
according to
Skills and Competencies
Higher Secondary Certificate Qualification or equivalent qualification.
Experience in Airline catering company or large volume production facility in
food specification and airline equipment.
Excellent English language verbal and written communication skills and
interpersonal skills.
Able to work and perform under significant pressure in a 24/7 working
environment.
Strong planning and organisational skills with the ability to multi-task and
manage time effectively.
Demonstrated ability to supervise a team of people.
Ability to read Galley Loading Plans and interpret their use.
Ability to read and understand menu details as supplied by the customer.
Ability to interact with customer’s local representatives and respond to their
requests for information and support.
The Role This position is responsible for transactional support which may include operational and financial advice and counsel to the business units under the guidance of the Operations Manager. In addition, the incumbent will support and administer task and activities relating to Operations and …
Department AIRSIDE OPERATIONS Roles and responsibilities Prepare, Edit and coordinate the operational document for Team leaders & Team members Ensure permanent communication of changes upstream, downstream when appropriate Achieve the administrative tasks of the team (Rostering, training…
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