Waitress

" The world is yours with Melia"

Joining Melia is to embark on a journey without borders because the
possibilities of growing and training here are endless. It is knowing that the
world is yours and that you can work in many countries. And all with the
feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of
your life, a journey in which inspiration will always accompany you. Do you
dare to be the owner of your professional career in an inspiring world?

Because belonging to the great Meli a family is being VIP

You will enjoy My Meli aRewards which is the exclusive loyalty programme
for our employees with exclusive benefits and advantages.

In addition, enjoy the My Meli aBenefits programme: with flexible
remuneration, exclusive discounts on a variety of products and services,
active and healthy lifestyles, and charitable initiatives. Be as proud to
belong to Melia as we are of you

• Responsible for ensuring efficient service to the guest and taking care of them in most professional way.


• To provide a courteous, professional, efficient and flexible service at all times, following ME Dubai Standards of Performance.


• To anticipate the guest needs and comply with the requests promptly.


• To provide genuine care and comfort to all the guests.


• To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.


• To carry out any other reasonable duties and responsibilities as assigned.


• To undertake any reasonable tasks and secondary duties as assigned by the Manager and supervisor.


• 
  

  To perform opening and closing procedures established for the place of work as assigned.

  
  


• 
  

  To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.

  
  


• To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.


• To ensure that the place of work and surrounding area is kept clean and organized at all times.


• To handle guest enquiries in a courteous and efficient manner.


• Feedback received from the guest should be communicated to the line manager / Supervisor ASAP.


• To establish a rapport with guests maintaining good customer relationship.


• To monitor operating supplies and reduce spoilage and wastage.


• To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.


• To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.


• To be able to assist manager in flyer drop offs and other marketing activities.


• To be able to perform with uniformity and carry the standards of the outlet even for an outdoor activity that the hotel / restaurant is participating in.


• To be able to upsell as per managers' request


• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

At Meli a we are all VIP

Great professionals who make everyday life easier and exceptional. From the
junior to the most senior, all of them have unique and important qualities
that make working at Melia an opportunity for constant growth and a passport
to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Melia an
unforgettable experience, full of emotional moments and always with the
feeling that you belong to a big family where we have people like you, VIP*
* People.

We are an equal opportunity employer and value diversity. We do not
discriminate on the basis of disability, race, religion, age, or any other
basis protected under federal, state, or local laws. We believe that diversity
and inclusion among our teammates are critical to our success as a global
company.

If you want to be " Very Inspiring People ", follow us on:

INSTAGRAM* ** - TWITTER - LINKEDIN* - *INDEED* -
**GLASSDOOR