Cabin Crew Training

Job Purpose: About the role At Emirates, our Cabin Crew staff are trained in
the highest standards of safety and service delivery. We are currently seeking
a highly motivated individual to join our team as a Cabin Crew Training
Planning and Support Partner! You will be responsible for supporting the Cabin
Crew Training (CCT) Training Manager in managing and operating efficient and
effective resource planning and CCT admin functions. You will help to ensure
the effective allocation of our manpower and hard resources to meet learning
demands while serving as key point of contact to our multiple stakeholders.
What you will do - Manage and oversee the CCT short and long-term roster
planning capabilities to ensure the CCT is successfully able to deliver and
meet learning demands based on operation and manpower plans. - Work closely
with key stakeholders and learning teams to develop rostering planning
processes and practices that delivers operational efficiency and ensures
highest collaboration between teams. Serving as a key contact. - Design and
deliver processes and standards that enable the CCT to efficiently utilise its
recourses (manpower, CSTs, simulators, and facilities) and ensure the highest
levels of productivity and operational efficiency. - Manage all aspects of TMS
enabled at the CCT and work closely with NCC, EGIT and vendors to identify the
needs, suggest improvements and ensure systems are configured and customised
to meet the CCT short- and long-term needs. - Ensure consistency in
performance KPIs, recommend performance improvement measures and conduct
regular reviews to measure the resources planning and admin function
performance and report back issues and suggestions for improvement. -
Collaboration with the Enablement manager in the analysis and preparation of
reports required by management to provide a view of the performance of the CCT
- Manage and lead a team of Planning Officers and business support
Coordinators and ensure they are equipped with the right tools, skills, and
development to effectively perform their role. - Work closely with Enablement
Manager to ensure manpower plans (learning partner's needs) and learning
curriculum (footprints) are in place to support the ongoing operation of the
CCT - Collaborate with CCT facility partners to ensure CSTs, simulators, and
other facilities are always operational and functional to meet CCT operational
demands. - Contribute to the efficient and effective functioning of the CCT by
performing any other tasks and assignments assigned.
Qualifications & Experience: This job might be for you if you have: - A Degree
or Honours (‎12+‎3 or equivalent) In Information Technology or Business
Administration - ‎5+ years of experience in managing large support and
administration functions in a global multicultural organisation. - Experience
in managing learning systems (e.g. TMS) and other relevant systems in a
complex and highly operational learning environment You'll have an edge if you
have: - An ability to lead and manage a team and inspiring confidence while
facilitating change and transformation - A deep understanding of project
management and process improvement principles - Ability to manage different
stakeholders and deliver to a wide variance of audience - Strong
organisational skills - Excellent attention to details Recruitment Process and
Timeline Emirates is an international organisation with employees from over
‎160 nationalities, we encourage applications from across the globe! Your
application journey begins by applying via the Emirates Careers website.
Please ensure your CV is up to date for our talent acquisition team to review
your profile. If you meet the criteria of the role, you will then be invited
to complete a HireVue video interview, to share more about your experience and
your career aspirations. If you are shortlisted, you will then be invited to
participate in an assessment, followed by an interview with our hiring
managers. If you are successful in the process, your Recruiter along with our
Onboarding team will ensure a smooth transition into your new role at
Emirates! We look forward to hearing from you!