Company Description
Contemporary, relaxed, and imaginative. Be it a leisurely family break or a
romantic escape, AVANI Hotels & Resorts provides the right space for guests
who value the details that matter.
Avani hotels are perfecting the balance between work and play, design and
function, service, and privacy, laid back and lavish.
Discover Dubai from a modern, stylish HQ with easy access to all the hotspots.
Explore the town, hit the shops, or chill on the roof of one of the most
sought-after 4-star hotels in Dubai.
Job Description
The key responsibilities for this position includes:
* To work as a team with colleagues, to ensure timely service and a smooth-running operation.
* To understand and adhere to all hotel policies and Standard Operating Procedures regarding guest service, how to run the operation, and personal discipline and grooming.
* To maintain professional telephone etiquette and a perfect understanding of reservation policies and procedures.
* To be completely familiar with the services offered in the restaurant and throughout the hotel.
* To greet and seat guests in the restaurant in a warm and friendly manner and set the tone of welcoming hospitality that will continue during the entire guest experience.
* To ensure that the front of the restaurant is always covered and that the entrance to the restaurant is as welcoming and attractive as possible.
* To check with guests to get feedback on the quality of their experience. Share any problems that arise with outlet managers but try to take care of the problem at once.
* Pitch in and help in service whenever the need arises.
* Work in a Cashier function and closing tables.
Qualifications
*
Previous experience in Food & Beverage/Restaurant operations for at least 1
year, luxury hotel is an advantage
* Passion for excellent service
* Excellent team player and great communication skills
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