LEAD BUSINESS IMPROVEMENT ASSOCIATE

Job Purpose: Delivers Cargo business BI solutions as per the business
process/requirements. Assesses the effectiveness of the changed process and
the usage of tools while continuously focusing on improving the process and
tools based on business demand and industry trend. Job Outline: - Plan -
Ensures availability of BI Solutions and all automated interfaces (with vendor
or in-house developed solutions) to achieve operational targets and the
highest levels of service delivery in line with Operational requirements -
Evaluates the usage of the tool & solution by the user community and
highlights the non-compliance and area of improvements. - Supports Managers
with data analysis insights required to meet business objective and Conducts
Proof of Concept - Deploy - Supports direct reports in defining the roll out
plan and ensure the changes are rolled out across Cargo Ops regarding BI
solution - Leads and drives the Improved BI Solution in dnata Cargo to ensure
Cargo operational reporting & analytics requirements are met and serviced to
the highest possible standards and in a cost efficient manner - Administers
co-ordinates and synergises the BI Solutions with operational requirements and
trends to achieve required performance efficiencies. Benchmarks systems,
service level agreements, services, and processes. - Develop ETL pipelines on
Snowflake and to fulfil requirement of Near Real Time data requirement -
Execute - Accountable for the efficient management & scheduling of changes in
BI solutions ensuring availability of Systems and all automated interfaces to
achieve visibility & transparency. - Assists in conducting business case audit
via data to ensure the same are in line with Service level Agreements,
Standard Operating Procedures, and any Gaps identified to be analysed and
adequate processes need to be implemented to address deviations. -
Collaborates with the team and support Operations in attending to any data
issues as and when needed. - Assists the Business Technology Improvement
Controller in analysis of changes / recommendations to support the
implementation process. - Recommends preventive measures by analysing cases
and issues reported around Systems, tools and interfaces.
Qualifications & Experience: Logistics/Cargo. Air Cargo: -Degree or Honours
(‎12+‎3 or equivalent) -Degree in Supply chain management, Logistics or
operational management. -Experience: - ‎4-‎6 years of experience relevant post
qualification experience in developing BI Solutions -Environment Knowledge: -
Comprehensive knowledge of Supply Chain, Air Cargo Industry and Warehouse. -
Ability to understand, communicate and translate data findings into business
recommendations - Analytical ability to engage in testing interface level
information between systems (agents and airlines) - Proficient Data collection
and analysis Skills via SQL/Python, Excel, Power BI - Good understanding of
Data Warehouse concepts - English Language Skills ‎5 - Proficient Presentation
and Facilitation Skills
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary
and travel benefits that are exclusive to our industry, including discounts on
flights and hotels stays around the world. You can find out more information
about our employee benefits in the Working Here section of our website
www.emirates.com/careers. Further information on what's it like to live and
work in our cosmopolitan home city, can be found in the Dubai Lifestyle
section.