Administration Controller

Job Purpose: Manage & monitor the overall administrative function for the
respective airline services department to ensure an effective service is
provided to its personnel (both management and employees), whilst managing the
administrative work processes/ systems, in accordance with the Company's
Employment Regulations Manual and Standard Operating Procedures, towards
continuous improvement. Job Accountabilities: - Administer staff related
functions viz. Attendance, Training, Leave, Performance Matters, Employee
relations etc. to ensure that the services provided meet both staff and
operation needs, in compliance with Corporate standards and time lines.
Process attendance amendments, review & process sensitive cases linked to
medicals, industrial injury, police detention, staff grievances, etc on the
lines of ERM/department regulations. Conduct periodic analysis on overtime,
absence, sickness data and highlight trends to management with a view to
curtail costs, address irregularities in support of good work practices,
assist management in the analysis of variance in the reports related to
administrative areas e.g. outsource costs, OT, etc with a view to help control
operating costs. - Conduct investigations on matters relating to training no
shows, absenteeism, non-compliance to ensure disciplinary procedure is
followed when required. Co-ordinate the allocation and assignment of staff to
ensure that training requirements are fulfilled (e.g. validity, mandatory
trainings related to the training progression charts, etc.) to maintain
employee morale and help build a reliable, well trained work force. Prepare
termination reports for senior management/ HR approval towards dismissal of
employees, within the scope of Company's Disciplinary Code. - Participate in
budget preparation by providing statistical data related to administrative
areas such as manpower levels, Staff Transport, Health Card & Visa Renewals
etc to enable management forecast/ project growth for the next fiscal year,
partake in subsequent review meetings with line manager. - Review manpower
budgetary requirements with management, keeping track of staff movement and
initiate senior management approvals towards filling the positions in liaison
with Recruitment to ensure that the manpower turnover is maintained on lines
of the budget. Conduct selection interviews up to supervisory cadre, if
required. - In conjunction with the management and Quality experts, ensure all
relevant documentation is properly maintained and distributed in keeping with
ISO standards including review of ESS surveys on existing admin systems and
implement process improvement. - Manage staff related processes involving the
Induction of new hires, EK group ID issuance, profile set up and access
management for R&CC systems (ResConnect, Sabio Knowledge Hub, CRIS) and
Stationery control by ensuring compliance with established procedures and in
liaison with third parties. - Participate in weekly management meeting and
implement management decisions concerning employee administrative matters.
Represent the department, as part of the working group on key projects/ work
assignments related to Quality, Operations, IT Systems, etc as necessary and
required and drive enhancements for the user department. - Manage and oversee
responsibility over all department based assets (PCs, furniture, equipment)
and operational inventory from procurement stage to servicing and disposal in
order to ensure proper accounting of all capital and non-capital assets.
Manage and maintain department based facilities and keep accurate records to
validate present and future requirements for EK stakeholders on all related
items.
Qualifications & Experience: Qualifications: - Administration/General
administration : ‎5+ Years - Degree or Honours (‎12+‎3 or equivalent)
Knowledge/skills: - Excellent interpersonal and communication skills - Sound
knowledge of the administrative work procedures & Company Employment
Regulations/ policies - Knowledge of the Company systems like TERGEN, ETHOS,
Leave module, HR Direct, HR Warning module, P2P manpower system, etc. -
Successful completion of courses related to selection interviewing, coaching/
counselling techniques, project management Safety Sensitive Role: No
Leadership Role: Yes
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary
and travel benefits that are exclusive to our industry, including discounts on
flights and hotels stays around the world. You can find out more information
about our employee benefits in the Working Here section of our website
www.emirates.com/careers. Further information on what's it like to live and
work in our cosmopolitan home city, can be found in the Dubai Lifestyle
section.Join our growing team and enjoy a competitive remuneration package,
discounts on flights and hotel stays.