Oliver Wyman - Receptionist - Dubai

Oliver Wyman is a global leader in management consulting. With offices in ‎60+
cities across nearly ‎30 countries, Oliver Wyman combines deep industry
knowledge with specialized expertise in strategy, operations, risk management,
and organization transformation.
Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies -
www.oliverwyman.com
The Opportunity:
The Receptionist role will provide full administrative support to the
business team and maintain office services by organizing day-to-day operations
to secure efficiency and compliance to company policies and procedures.
Hours of work: ‎09:00 - ‎18:00, Monday to Friday with additional hours as
needed
Key Responsibilities:
* Welcome visitors - offer refreshments, direct to allocated meeting space and informing the guest's arrival to the meeting organizer
* Manage Office Services mailbox, incoming facsimiles, main reception phone line, and calendar
* Liaise with the office help / cleaning team and building support team for smooth day-to-day running
* Manage room bookings & configurations for both internal and external meetings/trainings/events - facilities' set-up, catering, and IT coordination if A/V is required
* Office & building security access management (access cards or fingerprint enrollment)
* Office occupancy tracking & reporting (every Monday and Thursday)
* Operate online internal office applications - ZOOM, POW, Slack etc.
* Circulation of Office Services office-wide communications or announcements
* Courier services handling (local & international) and internal mail distribution from post office
* AMEX corporate card enrollment & cancellations
* Car parking card distribution management and parking policy briefing
* Office maintenance - liaising with Facilities Specialist for support, tracking and reporting.
* HSE processes & policy implementation
* Office Services onboarding/offboarding process management (Welcome to OW induction, allocation of office access, pigeonholes, ordering of business cards, pedestal, lockers, update in phone directory, parking card access, AMEX card enrollment
* Office directory management and distribution
* Liaising with MGTI Dubai team on basic local support, shipment of devices
* Assist with basic ZOOM troubleshooting and/or audio-visual conference room connection and set up
* Liaising with other interdepartmental ad-hoc inquiries
* Assist the iProcurement team by forwarding invoices in a timely manner
* Manage courier accounts and process invoices
* Process any ad-hoc Office Services invoices when required
Experience Required:
* Ideally three years ' experience at working in a similar role.
* Experience in financial services, management consultancy and/or a professional services environment a plus
* Oracle knowledge is a plus
Skills and Attributes:
* Must have a professional demeanor, excellent command of English for both verbal and written Must possess the following characteristics: Calm, friendly, warm, confident, works well under pressure, goal-oriented, detail-oriented, time conscious for deliverables.
* Positive and proactive while still be collaborative
* Highly organized and detail-oriented, yet operates well within a team, as well as independently
* Professional, tactful and able to engage with colleagues at all levels in the firm
* Problem solver - able to work with other teams and staff members effectively to reach a viable solution and goal
* Strong service focus - dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards.
* Excellent communicator and negotiator - able to deal effectively with people at all levels across a multicultural environment
* Maturity, poise and judgment
* Ability to maintain and respect confidentiality
* Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment
* Ability to undertake projects and produce quality and timely results
* Self-starter, strong initiative, confidence and ability to work with little guidance
* Collaborative team player
* Positive attitude, sense of fun: is collegial and friendly
* Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description
* Methodical, organized and excellent attention to detail
* Flexible attitude; embraces change, hard-working, cost conscious and results driven
* Finally, we are looking for someone who will be committed to the company and add to the life and culture of Oliver Wyman
Technical Skills:
* Excellent English (verbal & written)
* Strong Word, PowerPoint, Excel and Outlook skills.
* Video conferencing knowledge a plus.
Please send us your application in English.
Why Oliver Wyman?
Working as part of our global, entrepreneurial company, you 'll do meaningful
work from day one. We're looking for individuals who challenge the norm, and
constantly strive to build something new for the firm and the world around us.
There's no "one size fits all." We hire exceptional people and help them
thrive through a built-in support network, flexible career paths, and no
artificial barriers to advancement.
At Oliver Wyman, we do not unlawfully discriminate against anyone and we are
particularly mindful of the requirements to prohibit discrimination based on
nine protected characteristics namely: age, disability, gender reassignment,
race, religion or belief, sexual orientation, sex, marriage and civil
partnership and pregnancy and maternity - we want you to bring your authentic
self and be someone who enjoys working within a diverse and talented team.
Additionally, we pay close attention to work/life balance and family life,
military status and personality types.