Company Name
Midis Group*
Department Name
Midis LO
Industry
*IT Services *
City
*Dubai *
State/Province
*Dubayy (Dubai) *
Country
*United Arab Emirates *
Zip/Postal Code
*337-1500
With more than 4500 professionals, over 50 of the world's leading IT vendors,
and a solid 50-year track record of performance and reliability, the Midis
Group is an international organization comprised of over 170 companies across
the emerging markets of Europe, the Middle East & Africa. The group is known
for its advanced offering of ICT services and consultancy, system integration
capabilities, software and hardware solutions, and distribution coverage,
along with Data Center capabilities, IT infrastructure and power solutions.
The Midis Group was named as one of the World Economic Forum's initial 100
Global Growth Companies. We focus on providing the best in services, with
integrity, to vendors, partners, and customers across the destinations we
serve.
Job Scope
The Sales Administration Officer is accountable for processing purchase orders
on a daily basis including the placement and tracking of orders, management of
shipments and processing of customer accounts.
Main Duties and Responsibilities
*
Receive orders related to software and/or hardware through email or CRM and
update customers accordingly;
*
Price, create an ERP account and input orders into the vendor 's system while
updating Salesforce and Traverse;
*
Validate purchase orders that are uploaded in Salesforce;
*
Track shipments, update tracking file and handle any issues or discrepancies
with related stakeholders;
*
Close business in coordination with the related sales employee and complete
administrative functions in line with the objectives and responsibilities of
the Sales Team;
*
Update customers and internal stakeholders on order backlogs and information;
*
Work with logistics, sales and credit teams to ensure order fulfilment in a
timely manner;
*
Handle customer complaints in a timely manner and escalate issues when
necessary;
*
Update sales reports as required and manage ad hoc requests as and when
necessary.
Education
Bachelor 's degree in Business Administration or any other related field
Qualifications/Skills
Experience
At least 2-3 years of relevant experience
Key Competencies
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