Access World Logistics LLC, part of Access World Group are a full-stack 3rd
party logistics and warehousing services company, handling a range of
commodities, FMCG, food products, as well as other general & project cargo. We
are strengthening our Customer Services team.
If you have 3+ years of relevant experience, believe in service-excellence,
possess strong organizational and time management skills; adopt a proactive
approach to problem-solving, are good at multi-tasking, and are looking for a
rewarding career with a global logistics company, please apply before 20
March 2023 , by sending your updated CV along with a short covering letter,
to [email protected].
Job description and selection criteria:
* Designation: Customer Services Executive.
* Reporting line: Deputy General Manager.
* Place of work: Access World Logistics LLC, Plot # S30403, Street # S500, Jebel Ali Free Zone, Dubai, UAE.
* Working hours: 0830 -1730 hours, from Monday - Friday.
* Expected start-date: Immediate.
Roles and responsibilities:
* Perform customer-services, logistics-coordination, and contract-administration functions.
* Collaborate with the Operations team to ensure that shipments and services are executed in line with customer requirements.
* Carryout inventory management in the Warehouse Management System.
* Prepare documents for customs-clearance purposes and maintain records thereof.
* Provide sales-support to the commercial team and source freight services competitively with carriers / forwarders.
* Assist in the preparation of Management Information Systems (MIS) reports.
* Contribute towards the Company's goals through committed efforts in client retention, cost control and vendor development.
* Uphold the Company's policies and procedures with respect to compliance, QHSSEC.
* Execute additional tasks and administrative functions that may reasonably be assigned from time to time.
Recruitment criteria
* A bachelor's degree in any discipline.
* 3+ years of relevant work experience in supply chain & logistics functions.
* Sound knowledge of shipping, Incoterms, customs-documentation, warehouse management systems / ERP.
* Intermediate MS-Excel skills.
* UAE work experience, with good track-record.
Added advantage:
* Experience with 3rd party logistics services company.
* Familiarity with Jebel Ali Free Zone, and Dubai Customs procedures.
* Multinational work experience.
Skills & traits:
* Strong analytical, multi-tasking & time-management skills.
* Sense of ownership and commitment.
* Good interpersonal & communication skills.
* Proactive team player, ability to work independently.
Short-listed aspirants shall be contacted before the end of March 2023.
Customer Service, Customer Services Executive
3+ Years
13/03/2023
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