Follow up on the confirmation of services and the news in itineraries of each
client, verifying if it is affected, and if so, carry out the appropriate
management according to the classification, in order to guarantee the quality
of the service.
Verify that the information and response times to the requirements presented
by the client are appropriate in accordance with their request and those
defined by the organization in order to guarantee the quality of service
provision.
Keep control of the incidents in the assigned accounts and depending on the
type of control requested, carry out the necessary management to achieve
correct billing.
Industrial Engineering, Business Administration, Economics, Quality, Hotel
Management or related
Excel management
1 year of experience
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