CX Execution Agent

؜ - ؜جدة ؜ -

Job details

Ensures the timely delivery of import and export containers utilising
preferred or line-approved routings while providing the highest level
of customer satisfaction. Takes the initiative to improve inland
operation processes and implement methods to drive intermodal in
positioning costs down.
Ensures that all store door import/export requirements are maintained to
ensure the timely departure of import/export cargo as per service
delivery requirements.
Reports daily store door movements, service failure issues and other
challenges to supervisor.
Improves inland operations processes.
Monitors and resolves problems to ensure movement of idle containers.
Tracks and reports potential demurrage.
Coordinates with trucker, line and terminal operations to ensure
movement of containers as planned.
Maintains data integrity through accurate inputs/updates to all related
systems.
Implements methods and measures to drive intermodal, positioning and
storage costs down.
Recovers equipment, maintenance and repair costs.

Job Summary

  • Advertiser: Maersk
  • Announcement date: 21/10/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: جدة
  • Salary: -
  • Phone number: -

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