Reporting to the Front Officen Manager, responsibilities and essential job
functions include but are not limited to the following:
Responsibilities
* Assist in house guests in best possible way to deliver the Quality customer service according our core values and standards service on time.
* To receive guest requests and to direct guests requests to responsible department.
* To receive all guest complaints and assist with related department / duty manager to resolve the problems.
* To receive and answer all guest inquiries, greet, check-in, respond to requests and settle accounts while providing exceptional service
* Works with all major departments which serve guests directly or indirectly while taking initiative to add a personalized experience
* Improve service delivery, efficiency and to improve follow up for all the guests staying Moevenpick Hotel Jeddah.
Skills and Rpecifications:
* This Vacancy is for Saudi Nationals Only
* Ability to speak, write and read the English language.
* Good professional appearance.
* Medium proficiency in computer skills
* Able to deliver effective results, meet tight deadlines and targets.
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