Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to
genuine places, people and stories through personal experiences and providing
heartfelt hospitality in the world's most exciting destinations. From pristine
islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush
jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
The primary responsibility of a Guest Service Agent is to provide expertise
services in a courteous manner. You are responsible for taking reservations,
greeting and registering guests, providing outstanding guest service during
their stay, and settling the guest(s) account upon completion of their stay.
You will handle all guest enquires, requests and comments promptly and
efficiently, ensuring their stay in the hotel is to their satisfaction and to
cover operator duties whenever deemed necessary.
Qualifications
* A strong focus on customer service
* Prior experience at least 1 year in luxury hotel in Front Office operations
* Excellent communication skills; fluency in English is required
* Arabic or European language is an advantage
* Able to work in shifts, weekends and public holidays
* Computer skills in MS Office
* Comfortable to work with various digital systems (Opera PMS, Anantara App, Discovery Loyalty, MessageBox and others)
Additional Information
Able to relocate to isolated resort location.
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…
Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolit…
**Posting Date** Jun 17, 2022 **Job Number** 22101637 **Job Category** Rooms & Guest Services Operations **Location** Al Wathba a Luxury Collection Desert Resort & Spa Abu Dhabi, Al Wathba South, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** The Luxury Collec…
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…
**Posting Date** Jul 07, 2022 **Job Number** 22115568 **Job Category** Rooms & Guest Services Operations **Location** Al Wathba a Luxury Collection Desert Resort & Spa Abu Dhabi, Al Wathba South, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** The Luxury Collec…
Abu Dhabi, UAE * Hospitality/Travel **Responsibilities and Duties** * Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Emirates Palace standards * Write down messages accurately for our guests and deliver messages…
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…