Brand Trainer I - RTC

Who we are
We are a leading partner for luxury across the Middle East. With more than ‎600
stores, ‎300 brands and over ‎65 years of experience in the region, we have
become a major player in the beauty, fashion and gift sectors, by offering
service excellence to our partners and delighting all our customers. We are
moving fast from a traditional distributor and retailer for luxury in the
Middle East, to a hybrid retailer bringing luxury experiences to the
fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class
team. From physical retail through to supply chain and customer loyalty, we
aim to use technology and data to continuously improve every aspect of our
operations. We are looking for top talent to join us on this journey of
exploring new horizons together.
What you'll be doing
Our Brand Trainer I is responsible for imparting knowledge and awareness of
the brand
Beauty category by using best training practices. Our Trainer will also
research and localize materials on the
category and brand, and in collaborate on with Group L&D, will develop the
training material to be delivered.
Our Brand Trainer I will support the front-liners with on-the-job learning, as
well as with monitoring
performance and training needs analysis.
What you 'll need to succeed
Conduct training needs analysis to assess the needs of the team
Create, communicate, coordinate & implement the training calendar for the year
Research, gather and localize brand material, and work in collaborate on with
Group L&D in the
development of training materials
Acquire product knowledge of new brands and train the team accordingly
Leverage Group's available digital tools to digitalize training content
Analyze training data to assess usage and gaps
Create brand awareness at the frontline level and cascade important seasonal
brand messages to instore
team
Deliver the START program Category Training Day and Brand Training Days
Provide training to the shop floor team by employing advanced product
knowledge and best practice
training techniques
Monitor product training of the Delegate on brands
Introduce interior design training related to category / products sold
Conduct evaluate on the Learners and effect vanes of the learning materials
and approaches
Recommend new learning materials and approaches to support the divisions needs
Participate in Group L&D training events and best practice development
Act as the Brand ambassador at internal and external events

What we can offer you
With us, you will turn your aspirations into reality. We will help shape your
journey through enriching experiences, learning and development opportunities
and exposure to different assignments within your role or through internal
mobility. Our Group offers diverse career paths for those who are
extraordinary, every day.
We recognize the value that you bring, and we strive to provide a competitive
benefits package which includes health care, child education contribution,
remote and flexible working policies as well as exclusive employee discounts.
To view all our perks and benefits, click here.