Role Summary
The role of the Customer Service Officer is primarily to be the first point of
contact for any in branch for QNB's clients. You will provide assistance with
all day to day client enquiries and provide the appropriate solution. Working
as part of the Branch team towards the overall sales target you will promote
and market QNB's products in a compliant manner.Role Description
Your core responsibility is to provide excellent, efficient and compliant
customer service. You will take the time to understand the individual clients
situation providing you with enough information to make informed
recommendations with regard to QNB's products and services. Processing
applications for various products and services you will quality check and
assist clients wherever possible. Whist providing excellent sales through
service, will maintain the highest level of compliance in your day to day
practise, recording where appropriate for internal and external audit
purposes.Qualifications
Relevant Diploma / Bachelors Degree preferred. 2 + years of experience of
branch customer service in a major banking institution is advantageous.
\- Place: Veterinary clinic \- Location: Jeddah city \- Position: Customer service officer Job objective: \- Providing advice and basic information to customers, responding to inquiries, and processing basic requests using telephone or electronic communications at the customer service ce…
**Key responsibilities:** * Overseeing and assessing customer service staff activities and providing them with regular performance-related feedback. * Strategizing and monitoring the daily activities of customer service operations, including preparing of customer service team duty rosters, sch…
* **MAJOR RESPONSIBILITIES AND ACOUNTABILITIES** * Identifies corporate customer needs and fulfils it with proper bank's products or services * Handles corporate customers requests and inquiries related to their accounts, products, and services in a professional manner, with referring them to r…
Synopsis Oversee and monitor the daily activities and provide guidance to other resources within the customer service and operational area, to provide excellent customer service in the most effective and timely manner to increase satisfaction and, where possible, revenues. Accountabilities * Plan…
The Role * Proactively manage a local portfolio of client service relationships and ensure clients are satisfied. - Take ownership of client servicing issues and facilitate their resolution. - Work with internal departments to meet customer's needs. Requirements * At least 1 - 3 years of re…
Synopsis To support and troubleshoot customer problems through Help Desk functions. To deliver, evaluate and review training programmes for customers across the Amadeus network. Accountabilities * Provide quality customer support by answering customer calls, Emails, gathering and analyzing inform…
To execute the Customer service activities and ensure careful handling of all the customers. ### **Key Responsibility Areas** * Responsible and accountable for responding to customer requests and questions regarding service, products and account information in a professional, accurate, efficient …
Business Unit: QNB - Saudi Arabia Division: International Banking Department: International Banking Country: Saudi Arabia Closing Date: 31-Aug-2022 About QNB Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middl…
Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we …
Supports customer service activities and initiatives for a limited number of products, services or clients. **Job title:** Customer Service Officer **Job Description:** Supports customer service activities and initiatives for a limited number of products, services or clients. **Location:** Dubai , …