Executive Housekeeper

؜ - ؜جدة ؜ -

Job details

Posting Date Aug ‎31, ‎2021
Job Number ‎21093873
Job Category Housekeeping & Laundry
Location Jeddah Marriott Hotel Madinah Road, ‎6939 Al-Madinah Al-Monawarah
Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP
Brand Marriott Hotels Resorts
Schedule Full-Time
Relocation? N
Position Type Management
Located Remotely? N


Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.


Marriott Hotels , Marriott International's flagship brand with more than
‎500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.


JW Marriott is part of Marriott International's luxury portfolio and
consists of more than ‎80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.


JOB SUMMARY


Responsible for the daily shift operations of Housekeeping, and, if
applicable, Laundry. Directs and works with employees to ensure property
guestrooms, public space and employee areas are clean and well maintained.
Completes inspections and holds people accountable for corrective action.
Position assists in ensuring guest and employee satisfaction while maintaining
the operating budget.


CANDIDATE PROFILE


Education and Experience
* High school diploma or GED; ‎2 years experience in the housekeeping or related professional area.
OR
* ‎2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.


CORE WORK ACTIVITIES


Managing Housekeeping Operations
* Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
* Works effectively with the Engineering department on guestroom maintenance needs.
* Supervises the property general cleaning schedule.
* Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
* Inventories stock to ensure adequate supplies.
* Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
* Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
* Supports and supervises an effective inspection program for all guestrooms and public space.
* Communicates areas that need attention to staff and follows up to ensure understanding.
* Ensures all employees have proper supplies, equipment and uniforms.


Managing Departmental Costs
* Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals.
* Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
* Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.


Ensuring Exceptional Customer Service
* Responds to and handles guest problems and complaints.
* Strives to improve service performance.
* Empowers employees to provide excellent customer service.
* Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.


Conducting Human Resources Activities
* Participates as needed in the investigation of employee accidents.
* Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
* Ensures employees understand expectations and parameters.
* Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
* Observes service behaviors of employees and provides feedback to individuals.
* Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
* Participates in the employee performance appraisal process, providing feedback as needed.
* Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
* Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
* Participates in employee progressive discipline procedures.


Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

Job Summary

  • Advertiser: Marriott International, Inc
  • Announcement date: 30/05/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: جدة
  • Salary: -
  • Phone number: -

More jobs like this

جدة
19/06/2022

**Job Number** 21093873 **Job Category** Housekeeping & Laundry **Location** Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-Monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Manageme…

جدة
31/10/2022

**Job Number** 22188943 **Job Category** Housekeeping & Laundry **Location** Four Points by Sheraton Jeddah Corniche, Cornich Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMM…

جدة
29/09/2022

**Job Number** 22169995 **Job Category** Housekeeping & Laundry **Location** Sheraton Jeddah Hotel, North Corniche, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry l…

جدة
31/10/2022

**ر قم الوظيفة** 22188943 **ا لتصنيفات** Housekeeping & Laundry **ا لموقع** Four Points by Sheraton Jeddah Corniche, Cornich Road, Jeddah, Saudi Arabia, Saudi Arabia عرض على الخريطة **ا لجدول الزمني** Full-Time **ه ل تقع في مكان بعيد؟** N **إ مكانية الانتقال إلى موقع آخر؟** N **ن وع الو…

جدة
05/01/2023

**Job Number** 23002482 **Job Category** Housekeeping & Laundry **Location** Sheraton Jeddah Hotel, North Corniche, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists…

جدة
15/09/2023

Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy b…

Abu Dhabi
15/06/2022

**Posting Date** Jun 14, 2022 **Job Number** 22099134 **Job Category** Housekeeping & Laundry **Location** The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** St. Regis Hotels & Resorts **Schedule**…

السعودية
29/04/2022

As Executive Housekeeper, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pione…

Riyadh
29/04/2022

**Executive Housekeeper for UHNW Client** In charge of overseeing cleaning professionals in an Elite private residence environment, Making decisions on cleaning standards, running the household, creating their work schedules and ensuring that their cleaning is done in an effective and timely fas…

Abu Dhabi
04/06/2022

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern …

اللغة: العربيّة