Executive Housekeeper

At Jumeirah, we are committed to encouraging and developing our colleagues in
world class environments. We value diversity and provide equal opportunities,
employing over ‎14,000 colleagues from over ‎140 different countries including
locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe,
South America, Africa and the Middle East.
We want you to do well from the beginning, so we’ll give you every chance to
impress during the recruitment process. We promise our colleagues a warm
welcome and will help you feel part of our Jumeirah family from day one. You
can rely on us to support you as you settle into your journey with us and make
Jumeirah ‘Your Place to Shine’.
A landmark property for the Emirate of Abu Dhabi, Jumeirah at Saadiyat Island
Resort opened in November of ‎2018, the resort offers ‎296 rooms, suites and
duplex villas facing the sea, showcasing views from either a private balcony
or garden access room, with an extended patio and outdoor space. This luxury
beach front resort embodies the beauty of the ocean - the stylish contemporary
architecture is decorated with marine themed touches that bring the outside
world to life. Home to eight dining venues, Jumeirah at Saadiyat Island Resort
has plenty of dining options including an all-day dining venue, two signature
restaurants, a lobby lounge and bar, a pool and beach bar and a sports lounge.
Guests are welcome to explore the ‎400 meter public beach and three swimming
pools.
An opportunity has arisen for a Executive Housekeeper to join in Housekeeping
Department in Jumeirah at Saadiyat Island Resort.

The main duties and responsibilities of this role are:
Administrational
* To ensure that all departmental records and correspondence are completed punctually and accurately.
* To ensure proper control of master keys of the hotel.
* To ensure the proper handling of lost and found to Security.
* To ensure proper requisitioning and controlling of supplies.
* To ensure proper assignments of work to Housekeeping employees.
* To ensure effective control of linen (i.e. receiving recording, storage, etc.)
Operational

• To constantly strive to please all guests that he/she may come into contact with during his/her work hours.


• To ensure through effective supervision that all services offered in the Housekeeping Department are always available and are carried out with outmost efficiency and courtesy as per the Departmental Operations Manual.


• To liaise with the Laundry and Engineering Departments to ensure the smooth flow of linen supplies and repair work.


• To liaise with the Guest Services on anticipated guest check-ins, check-outs, suite assignment and rooming list, etc.


• To conduct periodic inspections of all hotels areas to check the cleaning standard.


• To be responsible for the inventory of guest supplies, linen, uniforms and the ordering and replacement when necessary.


• To be responsible for ordering of cleaning supplies and guest supplies and to check that they are handled and stored correctly.


• To make recommendations to management for modernization of equipment, cleaning methods and the set-ups of guest supplies.


• To liaise with hotel’s contracted companies for pest control to ensure an effective program is constituted and maintained.


• To ensure that all suites are checked prior to the arrival of guests for ‎100% readiness.


• To ensure that all safety rules, emergency procedures and fire prevention regulations are strictly enforced by the employees.


• To ensure proper arrangement and maintenance of flowers and plants in the guest suites and all Public Areas.


• To assist in the planning and implementation of the hotel’s rehabilitation plans as appropriate.


• To coordinate with the area hotels regarding operational problems.


• To conduct regular Housekeeping Meetings to keep employees informed of policies and procedures, special events, further improvement plans and guest comments.


• To assist subordinates during peak periods. • Minimum of ‎5 years work experience for a deluxe luxury hotel


• Minimum of ‎3 years management experience in a high volume housekeeping role


• Middle East experience


• Experience in managing outsourced labor


• Experience in working in a resort style operation
  Pre-opening or major refurbishment experience in a similar operation