Operations Officer – Transfers – Jeddah

؜ - ؜جدة ؜ -

Job details

Operations Officer - Transfers - Jeddah
‎7,000 - ‎10,000 SAR per month
Open to candidates from GCC who are happy to relocate to Jeddah
Must have experience working in Tourism / Tour Operating company


My client is seeking a Operations Officer to join their growing team in Saudi
Arabia. You will be responsible for ensuring smooth and efficient
transportation services for Tourists in Saudi Arabia. You will manage the
transfer operations including logistics, customer service and enhance overall
visitor experience.


Duties Include:



  • Plan and coordinate transportation logistics, including airport transfers, intercity travel, and tours, ensuring timely and efficient services. Monitor and optimize transportation routes, schedules, and vehicle capacity to meet customer demands.

  • Establish and maintain strong relationships with transportation providers, such as car rental companies, taxi services, and tour operators. Negotiate contracts, ensure compliance with operational standards, and address any issues or concerns that may arise.

  • Ensure exceptional customer service throughout the transfer process, from booking to completion. Handle customer inquiries, concerns, and complaints promptly and professionally, finding suitable resolutions to ensure customer satisfaction.


SKILLS


Knowledge of Transportation Operations:


Deep understanding of transportation operations, including airport transfers,
ground transportation, and tour services. Familiarity with relevant
regulations, permits, and licensing requirements.


Logistics and Planning:


Strong skills in logistics and planning, including route optimization,
scheduling, and capacity management. Ability to handle multiple tasks
simultaneously and prioritize effectively.


Customer Service Excellence:


Excellent customer service skills with a customer-centric approach. Ability to
handle customer inquiries and resolve issues in a professional and efficient
manner.


Partner Management:


Experience in managing relationships with transportation providers,
negotiating contracts, and ensuring compliance with operational standards.
Strong communication and interpersonal skills to build and maintain effective
partnerships.


Requirements



  • Degree edicated

  • ‎3-‎4 years sales experience in a DMC, travel agency or tour operator in KSA

  • Minimum of ‎3 years of professional experience in a similar position or in the commercial area of a Destination Management Company, Tour Operator or similar

  • Must be living in GCC region and happy to relocate to Saudi Arabia


Tiger is B Corp Certified. We are part of a global movement of businesses
committed to improving social and environmental conditions around the world.

Job Summary

  • Advertiser: clearlysecretarialjobs.co.uk
  • Announcement date: 07/10/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: جدة
  • Salary: 7,000 ر.س
  • Phone number: -

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