SUPERVISOR, PROTOCOL SERVICES

؜ - ؜Medina ؜ -

Job details

Supervises the variety of functions to facilitate the Hospital's medical care
services to the Royalties and Protocol patients, including the day-to-day, as
well as, off-duty hours, weekends and holidays, processing of documents
associated with their appointments, admissions, billing and liaison etc.


Essential Responsibilities and Duties

‎1.Assists with the development, implementation, and revision of systems,
policies and procedures related to Protocol Services.
‎2.Ensures that the Royalties and Protocol patients appointments are Organized
and coordinated with all related entities.
‎3.Coordinates activities with other departments and liaises with them as
required.
‎4.Ensures that physicians and other departments are aware of special
circumstances regarding patients.
‎5.Meets and greets Protocol patients as assigned and provides assistance as
necessary.
‎6.Ensures that the Services provided to Protocol patients are in convenience
to their needs and comforts.
‎7.Maintains strict patient confidentiality regarding names of patients,
diagnosis, attending physicians, and all matters relating to the patient's
medical history treatment.
‎8.Utilizes optimum communication skills with tact and diplomacy while dealing
with patients or their representatives, either in person or when receiving
telephone calls, to establish confidence and maintain the best of impressions.
‎9.Supervises the activities of the Section staff.
‎10.Assists and coordinates with the concerned departments in solving Protocol
patient's problems and taking appropriate action.
‎11.Monitors the administrative admission criteria for Protocol is followed
through EMS (Emergency) and Medevac sources.
‎12.Follows all hospital-related policies and procedures.
‎13.Participates in self and others' education, training and developments, as
applicable.
‎14.Performs other related duties as assigned.


Education

Master 's or Bachelor's Degree in Hospital Administration or any related
discipline is required.


Experience Required

Five (‎5) years of related experience with Master 's Degree or seven (‎7) years
with Bachelor's Degree required


Other Requirements(Certificates)

Saudi Nationals Only.

Job Summary

  • Advertiser: King Faisal Specialist Hospital and Research Centre
  • Announcement date: 15/08/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Medina
  • Salary: -
  • Phone number: -

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