Posting Date May 29, 2022
Job Number 22088709
Job Category Rooms & Guest Services Operations
Location Le M eridien Medina, Khaled Bin El Waleed Road, Medina, Saudi
Arabia, Saudi Arabia VIEW ON MAP
Brand Le M eridien
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
At Le M eridien, we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative, cosmopolitan, culture seekers that appreciate sophisticated,
timeless service. We provide original, chic and memorable service and
experiences that inspire guests to unlock the destination. We're looking for
curious, creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences, we invite you to explore career opportunities with Le Meridien.
POSITION SUMMARY
Engage hotel guests to enhance the service experience through activation of
all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk,
Business Center, Lounge, etc.). Respond to guest requests for special
arrangements or services (e.g., transportation, reservations, dry cleaning) by
making arrangements or identifying appropriate providers. Respond to special
requests from guests with unique needs and follow up to ensure satisfaction.
Gather, summarize, and provide local area knowledge to inform guests about the
property and the surrounding area amenities, including special events and
local activities. Contact appropriate individual or department (e.g.,
Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve
guest call, request, or problem.
Report accidents, injuries, and unsafe work conditions to manager; and
complete safety training and certifications. Follow all company policies and
procedures, ensure uniform and personal appearance are clean and professional,
maintain confidentiality of proprietary information, and protect company
assets. Welcome and acknowledge all guests according to company standards,
anticipate and address guests' service needs, assist individuals with
disabilities, and thank guests with genuine appreciation. Speak with others
using clear and professional language, prepare and review written documents
accurately and completely, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, support team
to reach common goals, and listen and respond appropriately to the concerns of
other employees. Comply with quality assurance expectations and standards.
Stand, sit, or walk for an extended period of time or for an entire work
shift. Move, lift, carry, push, pull, and place objects weighing less than or
equal to 10 pounds without assistance. Perform other reasonable job duties as
requested.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
**Data wysy łki** Jun 28, 2022 **Numer oferty** 22108708 **Kategoria oferty pracy** Rooms & Guest Services Operations **Lokalizacja** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt ZOBACZ NA MAPIE **Marka** Marriott Hotels Resorts **Harmonogra…
**职 位编号** 22183196 **工 作类别** Rooms & Guest Services Operations **地 点** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt 在地图中查看 **编 制** Full-Time **远 程申请?** N **重 新安置？** N **职 位类型** Non-Management _万 豪国际给予所有应聘者公平机会。我们始终坚持打造多元化的员工团队，秉承包容、以人为本的文化…
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