Job Summary/Purpose:
Sell new or used vehicles, such as cars, vans and trucks, on premise of
vehicle sales, in order to achieve sales targets and customer satisfaction
index.
Responsibilities:
1. Adhere to the Toyota sales process 100% with every prospect or customer.
2. Achieve assigned sales target and KPIs by ensuring an agreed mix of
vehicle models and types.
3. Receive customers on sales floor and determine type, quality,
specifications of vehicle desired and demonstrate operation of vehicles by
conducting road test; convert prospects to buyers.
4. Cross sell optional equipment and accessories to customers.
5. Compute sales price, including tax, trade-in allowance, license fee,
discounts, and requirements for financing payments on credit.
6. Prepare quotations and sales contract and secure required documents from
customers, such as driving license, civil ID, etc.
7. Co-ordinate for delivery and registration of vehicle.
8. Research availability of models and optional equipment using computer
database.
9. Follow-up on sales lead, using list of prospective customers, referrals,
database, business directories, etc.
10. Ensure efficient vehicle reservation management in order to maintain
consistent business flow.
11. Comply with all company and departmental policies and procedures relating
to the purchase, registration, insurance and payment of vehicles by customers.
12. Maintain prospective customer's database and develop and maintain
relationships with customers and sales contacts and attend to and resolve
customer complaints.
13. Document and report customers feedback to management, prepare and submit
sales reports.
14. Ensure customer contract is signed and approved by the customer
(Including but not limited to Specifications list).
15. Ensure continuous follow-up with customers on new products in order to
meet customer satisfaction.
**Job Summary/Purpose:** Sell new or used vehicles, such as cars, vans, and trucks, on-premise of vehicle sales, in order to achieve sales targets and customer satisfaction index. **Responsibilities:** 1\. Achieve assigned sales targets and KPIs by ensuring an agreed mix of vehicle models and t…
Fleet Sales Executive sells automotive vehicles to businesses in order to achieve the sales targets and customer satisfaction index. Responsibilities: 1\. Adhere to the Toyota sales process 100% with every prospect or customer. 2\. Achieve assigned sales target and KPIs by ensuring an agr…