Apply to: [email protected]
Job Title : Team Leader - Service
Reports to: After Sales Manager
The Job Purpose of a Team Leader is to be responsible for the operation of a
team of technicians, Foreman and Quality testers to ensure the efficient
distribution of the department workload. To ensure all repairs are carried out
as per the time committed to the customer and to the highest quality.
Key Responsibilities
* To distribute the daily appointments to the appropriate member of staff in a fair and efficient manner.
* To assign the duties of the Technicians and quality tester on a daily basis to ensure they are efficiently utilized.
* To ensure consistent communication and updates to the service reception on the vehicle status.
* To ensure constant communication with the spare parts department for pending parts and pre picked parts.
* To ensure all relevant technical trends are communicated to the Service manager for processing.
* The job holder is required to inform the Service Manager of any highly technical faults that may need assistance to repair.
* To coordinate with Quality Tester to assigns jobs to ensure the timely completion of the customer vehicles
* Report all equipment failures for immediate repairs to the Workshop Manager
* Ensure the workshop and workshop equipment is kept to a high standard and cleanliness at all times.
* To ensure the department SOP are adhered to at all times
* Participates in project work where applicable
Candidate Profile:
* Requirement opens to Indians or Philippines Nationality
* 4 - 5 years experience in similar position in Automotive Industry.
* Ability to communicate in English and Arabic language.
* Knowledge of Microsoft office application (Outlook - Microsoft Word - Excel - PowerPoint - Internet)
* Planning and organizational skills
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