A Room Service Team Leader is responsible for assisting management in the
direction and administration of a restaurant in the hotel's continuing effort
to deliver outstanding guest service and financial profitability.
What will I be doing?
A Room Service Team Leader, will be responsible for assisting management in
the direction and administration of a restaurant in the hotel's continuing
effort to deliver outstanding guest service and financial profitability.
Specifically, you will be responsible for performing the following tasks to
the highest standards:
* Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
* Monitor, observe and assist in evaluating team member performance
* Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
* Ensure compliance with health, safety, sanitation and alcohol awareness standards
* Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
* Assist in monitoring inventory and inventory control
What are we looking for?
A Room Service Team Leader serving Hilton brands is always working on behalf
of our Guests and working with other Team Members. To successfully fill this
role, you should maintain the attitude, behaviours, skills, and values that
follow:
* Food and Beverage experience
* Able to meet financial targets
* Ability to comply with all Food and Beverage brand standards
* Ability to work under pressure
* Excellent grooming standards
* Willingness to develop team members and self
* Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Passion for delivering exceptional levels of guest service
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth with the
light and warmth of hospitality" unites us as a team to create remarkable
hospitality experiences around the world every day. And, our amazing Team
Members are at the heart of it all!
Team Leader, Uniform Room (9663) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and sur…
Purpose of the Job: To supervise the hub-based service team in all aspects associated with major events equipment including routine servicing, maintenance, repair and upgrades preparing for hire and dispatch to project sites and depots around the world. Provide the maximum availability of equipment…
###### **Job Description** Apply to: [email protected] **Job Title** : Team Leader - Service **Reports to:** After Sales Manager The Job Purpose of a Team Leader is to be responsible for the operation of a team of technicians, Foreman and Quality testers to ensure the efficient distri…
###### **Job Description** Apply to: [email protected] **Job Title** : Team Leader - Service **Reports to:** After Sales Manager The Job Purpose of a Team Leader is to be responsible for the operation of a team of technicians, Foreman and Quality testers to ensure the efficient d…
**Summary:** The IT Support Team Leader coordinates and delegates the responsibilities of IT teams, and oversees the day-to-day functions of the department and complaints received by end-users. The team leader's function is to also ensure the team is well trained and organized to handle the as…
#### **Job Description** * Responsible for leading Enterprise Storage, Servers, HPC and Networking Solutions Inventory and Inspection Upon receipt of the new hardware for installation and if any discrepancy: * Give a second inspect of the packing for signs of possible shipping damage. *…
Company Description Company Overview **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connec…
Summary Grand Hyatt Kuwait is looking for experienced Team Leaders for our event service division. The flexible event space covers over 6000 sqm and you will be responsible to lead a team of banquet servers for all event types in and outside the hotel. This role leads other associates by coac…
Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we …
Responsibilities: * Define tasks and set deadlines. * Manage day-to-day operations to ensure that everything is running in place. * Set KPIs and targets for teams. * Provide feedback and support to the Customer Care team to ensure that all issues are resolved within the agreed service level…