ROF Group announces recruitment Training Officer in Kuwait تعلن مجموعة ROF عن تعيين موظف تدريب في الكويت

Kuwait Jobs Today: ROF Group announces new job opportunities. Are you looking
for job opportunities in Kuwait? ROF Group announces the opening of
recruitment for many jobs in various specializations in Kuwaiton today's date.
These opportunities are available to all nationalities. Learn about the
available jobs and how to apply through the following advertisement.
Required jobs in ROF Group and their details:
Training Officer
Job Description
Job Overview:
Responsible for developing and implementing training programs, ensuring that
employees have the necessary skills and knowledge to provide exceptional
customer service and maintain high-quality standards.
Key Responsibilities:
Prepare a monthly and yearly training calendar.
Identify training needs in coordination with the Operations team.
Draft instructional brand manuals, onboarding materials, and other relevant
documentation.
Keep training materials and content up to date aligned with the industry
trends and standards.
Conduct orientation sessions for new employees, introducing them to company
policies, procedures, and standards.
Provide training on customer service, safety, and hygiene protocols.
Assess the skill levels of existing staff and provide targeted training to
enhance their capabilities.
Implement ongoing training programs to improve service quality, product
knowledge, and efficiency.
Monitor and provide feedback on employees' ability to promote additional
services or products.
Train employees in customer service best practices, including greeting guests,
handling complaints, and maintaining a positive, professional demeanor.
Teach employees effective communication skills, including suggestive selling
and upselling techniques.
Establish a system for performance evaluation and feedback, providing
constructive criticism and recognition as appropriate.
Facilitate and lead the monthly EOM activity.
Gather and prepare the monthly newsletter content.
Conduct store visits to ensure the implementation of the training.
Conduct regular assessments and provide written reports on employees' progress
to the Operations team.
Manage the training budget efficiently, ensuring cost-effective training
initiatives.
Skills
A bachelor's degree in hospitality management or a related field is preferred.
Proven experience in food and beverage service, including a background in
training or a related role.
Excellent communication and presentation skills.
Knowledge of industry trends, customer service, and food safety standards.
Strong organizational and time management skills.
Proficiency in the use of training software and tools.
The position typically involves a combination of office work, on-site
training, and hands-on demonstrations.
Attentiveness to detail and proficiency in maintaining thorough and organized
records and documentation.
How to apply for jobs
To apply for the aforementioned jobs, you can follow these steps:
To go to the application page. (
Job opportunities for ROF Group
)
Click on a job title to view details.
Please click the Easy Apply button at the top of the page.
Enter the required information in the pop-up screens.
Click Review to review the form.
Source and additional details
Job source: The official website of the company
Posted Date: ‎17-‎10-‎2023 (Please check the date before applying).
Required Nationalities: All nationalities.