Assistant Casino Manager

Job Number ‎23038380
Job Category Golf, Fitness, & Entertainment
Location Cairo Marriott Hotel & Omar Khayyam Casino, ‎16 Saray El Gezira
Street, Cairo, Egypt, Egypt VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Observe all gaming activities, including players and croupiers, to promote the
adherence of casino procedures in assigned pit area, notifying the immediate
supervisor of any unusual activity. Be familiar with and promote adherence to
all local gaming regulations. Record and monitor all chips fills and credits
as well as credit transactions in assigned Pit area, including the accuracy of
all transactions. Correct errors made by the croupiers. Check the accounting
of bankroll, fills, turnbacks, cash drop, and credit markers in designated
working areas for accuracy. Maintain accurate accounts for the gaming activity
of all customers in assigned gaming area who are defined by Shift Manager as
"rated players". Check that all rating slips are accurate and forwarded to Pit
clerks by the end of the shift. Check that all customers are properly rated.
Monitor the cleanliness and condition of each area according to designated
standards. Complete all paperwork and closing duties before the end of the
shift. Settle differences between croupiers and guests through a proper
explanation of the rules so that the guest does not feel at a disadvantage.
Approve complimentary privileges to qualified players. Assist the Marketing
department in the solicitation of players.

Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance is
clean and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according to
company standards, anticipate and address guests' service needs, assist
individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language. Develop and maintain
positive working relationships with others, and support team to reach common
goals. Ensure adherence to quality expectations and standards. Move, lift,
carry, push, pull, and place objects weighing less than ‎10 pounds without
assistance. Stand, sit, or walk for an extended time period. Perform other
reasonable job duties as requested.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than
‎500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and
consists of more than ‎80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.