Delivery Executive - AMS

Introduction
A career in IBM Consulting is rooted by long-term relationships and close
collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid
cloud and AI journey for the most innovative and valuable companies in the
world. Your ability to accelerate impact and make meaningful change for your
clients is enabled by our strategic partner ecosystem and our robust
technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to
success in IBM Consulting. In your role, you'll be encouraged to challenge the
norm, investigate ideas outside of your role, and come up with creative
solutions resulting in ground breaking impact for a wide network of clients.
Our culture of evolution and empathy centers on long-term career growth and
development opportunities in an environment that embraces your unique skills
and experience.

Your Role and Responsibilities
As a Delivery Executive, you'll serve as a leader by supporting both the sales
of new business opportunities and the delivery of services to clients. A
successful Delivery Executive establishes strong, trusted relationships with
clients through their ability to articulate solutions and other areas of IBM
used to deliver complex services. You will play a key role in ensuring IBM 's
financial success of engagements directly managed, as well as the generation
of services revenue with new business sales.

Your primary responsibilities include:
* Identify new business opportunities, creatively participate in solutions development and sales, and assist IBM in winning the business.

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  Support and lead billable client activities within their practice area and participates in related sector, solution, or community activities.

  
  


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  Support development and delivery of new Application Development & Innovation and IoT blockchain services to clients.

  
  


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  Put into practice your business knowledge to develop a strategy for accounts and participate in developing the overall strategy.

  
  


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  Drive the best performance of accounts, servicing, and selling solutions.

  
  

Supports both the sales of new business opportunities and the delivery of
Application Management Services AMS to clients.
Has broad experience and knowledge in project management and selling of
Application Management Service AMS offering preferably in enterprise
applications domain SAP, Oracle etc.
Must understand large and complex services engagements of Applications
Management Service, including the project management methods (i.e. SAP
Activate) and tools (i.e. SAP Solution Manager or other similar Application
Lifecycle Management tools).
Establishes strong, trusted relationships with clients through their ability
to articulate solutions, and other areas of IBM used in the delivery of
Application Management Service AMS.
Identifies new business opportunities, creatively participates in the
development and sales of solutions, and assist IBM in winning the business.
When not participating in sales activities such as new business development or
bid and proposal activity, supports and leads billable client activities
within their area of practice and participate in related Sector, Solution, or
Community activities.
Accountable for the financial success of engagements directly managed, as well
as the generation of services revenue with the sales of new business.
Supports development and delivery of new innovative service offerings (i.e.
RPA, Business Process Inteligence etc.)to clients.
Develops strategy for accounts & participates in the development of overall
strategy

Required Technical and Professional Expertise
* At least ‎10 -‎15 years of experience in similar business and technology service domain, at least ‎5 years of experience in Project Management.

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  ‎5 years of experience in managing Application Management Service engagements.

  
  


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  Experience in AMS and Operations projects

  
  


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  Must understand large and complex service engagements in their area of expertise, including the appropriate methods and skills needed to solve business problems in the client's industry

  
  

Preferred Technical and Professional Expertise
* Experience in various industry sectors is an asset.
* Experience in SAP projects is an asset.
* Manage and grow our Application Management business
* Languages required: Arabic, English

About Business Unit
IBM Services is a team of business, strategy and technology consultants that
design, build, and run foundational systems and services that is the backbone
of the world's economy. IBM Services partners with the world's leading
companies in over ‎170 countries to build smarter businesses by reimagining and
reinventing through technology, with its outcome-focused methodologies,
industry-leading portfolio and world class research and operations expertise
leading to results-driven innovation and enduring excellence.

Your Life @ IBM
In a world where technology never stands still, we understand that, dedication
to our clients success, innovation that matters, and trust and personal
responsibility in all our relationships, lives in what we do as IBMers as we
strive to be the catalyst that makes the world work better.
Being an IBMer means you 'll be able to learn and develop yourself and your
career, you'll be encouraged to be courageous and experiment everyday, all
whilst having continuous trust and support in an environment where everyone
can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and
learning new information and skills to constantly transform themselves and our
company. They are trusted to provide on-going feedback to help other IBMers
grow, as well as collaborate with colleagues keeping in mind a team focused
approach to include different perspectives to drive exceptional outcomes for
our customers. The courage our IBMers have to make critical decisions everyday
is essential to IBM becoming the catalyst for progress, always embracing
challenges with resources they have to hand, a can-do attitude and always
striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
This job requires you to provide your COVID-‎19 vaccination status with
supporting documentation, where legally permissible.

About IBM
IBM 's greatest invention is the IBMer. We believe that through the
application of intelligence, reason and science, we can improve business,
society and the human condition, bringing the power of an open hybrid cloud
and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since ‎1911, we are not only one of the largest
corporate organizations in the world, we're also one of the biggest technology
and consulting employers, with many of the Fortune ‎50 companies relying on the
IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial
intelligence, quantum computing and blockchain. Now it's time for you to join
us on our journey to being a responsible technology innovator and a force for
good in the world.

Location Statement
IBM wants you to bring your whole self to work and for you this might mean the
ability to work flexibly. If you are interested in a flexible working pattern,
please talk to our recruitment team to find out if this is possible in the
current working environment.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal
opportunity employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, gender, gender identity or
expression, sexual orientation, national origin, genetics, pregnancy,
disability, age, veteran status, or other characteristics. IBM is also
committed to compliance with all fair employment practices regarding
citizenship and immigration status.