Customer Project Manager

Location

Digis Squared office in Cairo, Egypt (only)
Are you a PMP qualified, experinced telecoms Customer Projects
Manager , based in Cairo ? Read on!

We are looking for a __Customer Project Manager to manage assigned
customer projects, securing and ensuring those project plans are met, customer
satisfaction is fulfilled, and that the customer/partner relation is handled
in the best possible way within the scope of the contract.

The successful candidate will provide leadership and stakeholder management,
operating at a senior level within the client 's business, plus within Digis
Squared, and our partners. They must have the ability to understand the
customer's business and technical needs in detail.

Please carefully check the specific details and location below. NB. If you
do not have the mandatory qualifications, and required experience,
do not apply!

If you 've got what it takes, please:
‎1. First, check: Candidates must have the minimum experience described
below.
‎2. If you have this experience, please attach your CV.
* For other enquiries, please email [email protected]

Responsibilities

* Responsible for multi-project planning and execution including risk management, ensuring project deliverables are high quality, responsible for project finance and cost control, managing project risks, issues, and tasks.
* Developing the project time plan and aligning it with all project stakeholders.
* Tracking the project plan and ensuring its fulfilment to the contractual agreements with the customer as well as Digis Squared's partners.
* Create high-quality Project Management documentation including regular project status reports (Executive & Detailed).
* Handle project finance: ensure financial system monitoring based on the project's assigned budget & ensure collection on schedule.
* Guide and help the project team in their delivery activities.
* Manage relationships with client and project stakeholders; maintain good relationships with customer.
* Be responsible for customer satisfaction throughout the whole project.
* Use expertise and experience to think strategically as part of the long-term relationship with the client.
* Support Digis Squared's Services Sales/Pre-sales activities, and be part of service proposal and offers.
* Work collaboratively with the Account Manager to identify sales opportunities, as well as customer account management.

Skills & experience

* Mandatory & minimum requirements - do not apply if you do not have all of these items!
    * Education: Bachelor's Degree in engineering or telecommunication.
    * You already live and work in Egypt.
    * PMP Project Management Certification mandatory.
    * Years' of experience: minimum ‎6 years of PMP Project Management experience, and up to max ‎8 years.
    * Strong professional proven experience in program management (traditional waterfall model and agile methodologies), with a long and proven practice of customer-facing and excellent presentation engagements with middle management as well as top management.
    * Strong domain experience: Telecom Core / IT & Cloud.
    * Proficient within the overall telecommunications industry and evolution trends.
    * Additionally, you have excellent written and spoken English, superb communication skills, and an absolute minimum of ‎5 years of experience in telecoms.