• Experience managing medium to large teams. • Experience working with data
analysis and/or making decisions based on analysis. . English language fluency
- B2 level.
At Amazon, we're working to be the most customer-centric company on earth. To
get there, we need exceptionally talented, bright, and driven people. Amazon
is seeking Team leads for our transportation team. Amazon is one of the most
recognizable brand names in the world and we distribute millions of products
each year to our loyal customers
We're seeking Team Lead for our Delivery Stations. In this role you will be
responsible to expand and manage operations for a new delivery channel, people
and performance management and driving the operational plan.
Key job responsibilities
* Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
* Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
* Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
* Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
* Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,
A day in the life
Core Job Fundamentals:
* Monitoring performance of the program daily
* Action plan to achieve the program targets
* Managing ramp ups & onboarding
* Tracking program payment cycle
* Preparing daily performance summary
Internal stakeholders:
* Program POC
* DS Manager
* DS Team Leaders
* Fleet Supervisor
* Procurement
* Payment Team
* Learning Ambassador
Location:
* Working from the vendor hub and Amazon DS based on requirement
Experience in Logistics field (courier industry) / FMCG. Experience in
handling external and multiple stakeholders. If you are engaging, innovative,
supportive, problem solver, and you worked in fast paced environment we want
to hear from you!
* Experience in Logistics field (courier industry) / FMCG or B2B sales * People management experience. . Experience in handling external and multiple stakeholders including team, vendors, clients, field executives. * Experience in handling live operation. At Amazon, we're working to be the most …
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* Experience managing medium to large teams. * Experience working with data analysis and/or making decisions based on analysis. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking …
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