Channel Team Lead

؜ - ؜Cairo ؜ -

Job details


  • Experience in Logistics field (courier industry) / FMCG or B2B sales * People management experience. . Experience in handling external and multiple stakeholders including team, vendors, clients, field executives. * Experience in handling live operation.
    At Amazon, we're working to be the most customer-centric company on earth. To
    get there, we need exceptionally talented, bright, and driven people. Amazon
    is seeking Team leads for our transportation team. Amazon is one of the most
    recognizable brand names in the world and we distribute millions of products
    each year to our loyal customers


We're seeking Team Lead for our Delivery Stations. In this role you will be
responsible to expand and manage operations for a new delivery channel, people
and performance management and driving the operational plan.


Key job responsibilities
* Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
* Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
* Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
* Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
* Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,


A day in the life
Core Job Fundamentals:
* Monitoring performance of the program daily
* Action plan to achieve the program targets
* Managing ramp ups & onboarding
* Tracking program payment cycle
* Preparing daily performance summary


Internal stakeholders:
* Program POC
* DS Manager
* DS Team Leaders
* Fleet Supervisor
* Procurement
* Payment Team
* Learning Ambassador


Location:
* Working from the vendor hub and Amazon DS based on requirement


Experience in Logistics field (courier industry) / FMCG or B2B sales field
highly preferred. * People management experience essential. Experience in
handling external and multiple stakeholders including team, vendors, clients,
field executives is highly desirable. . Experience in process improvement. *
Good communication skills - written and spoken English

Job Summary

  • Advertiser: Amazon.com
  • Announcement date: 14/06/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Cairo
  • Salary: -
  • Phone number: -

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