2nd Level Operations - PS

As the tech firm that created the mobile world, and with more than ‎54,000
patents to our name, we've made it our business to make a mark. When joining
our team at Ericsson you are empowered to learn, lead and perform at your
best, shaping the future of technology. This is a place where you're welcomed
as your own perfectly unique self, and celebrated for the skills, talent, and
perspective you bring to the team. Are you in?
Come, and be where it begins.

About this Opportunity:

We are now looking for a Second Level Operations Specialist that will be
responsible for the coordination, management, execution and reactive
maintenance activities that require a higher level of support than offered by
the 1st level Operations. This person shall ensure that the services provided
to customers are continuously available and performing to Service Level
Agreement (SLA) performance levels.

What will you do:
*
Ensure a smooth operation of the GSM/UMTS/LTE/VOLTE specific Packet Core
Network. Be part of a team specified in PCN Network activities associated with
Mobile GSM/UMTS/LTE/VoLTE Network.
* Be responsible for Administrate Packet Core Nodes
* Be responsible for planned Maintenance (Health Checks, Backups etc.)
* Be responsible for problem Escalations and Follow-ups (CSR).
* Be responsible for Incidents Analysis & Investigation.
* Work with Customer, 3PP and Ericsson Departments.
* Ensure smooth and quality system/service handover from Project.
* Fix/find fault /RCA in configuration/hardware/software.

What will you bring:
*
Bachelor 's degree in telecommunications/computer science engineering
* Experience in working on mobile technologies (2G/3G/4G), RAN functions, Core Network Functions, integration, operation & maintenance for more than ‎5 years
* Expertise in Packet Core Nodes Configuration and Troubleshooting which should primarily include - SGSN, GGSN, ePDG / WMG, vEPC (vMME/SGSN, vSGW/PGW) for more than ‎5 years
* Good understanding of 3GPP Call Flows and Technologies (2G/3G/4G), MNP, VoLTE etc
* Good understanding of Network topology and various interfaces (S1, S5, S10, S11, Gx, Gy, Ga etc)
* Knowledge of GSM, SS7, Sigtran, TCP/IP, S1AP, RANAP, SCCP, SCTP, Iu-PS, BSSGP, GTP and Diameter protocol.
* Knowledge of Linux, Wireshark, Redhat Linux, Packet Core domain/vendor specific certifications will be an additional advantage.
* Advantage if you have knowledge in IP Network skills - Routing and Switching

What ´s in it for you?

Here at Ericsson, our culture is built on over a century of courageous
decisions. With us, you will no longer be dreaming of what the future holds -
you will be redefining it. You won't develop for the status quo, but will
build what replaces it. Joining us is a way to move your career in any
direction you want; with hundreds of career opportunities in locations all
over the world, in a place where co-creation and collaboration are embedded
into the walls. You will find yourself in a speak-up environment where empathy
and humanness serve as cornerstones for how we work, and where work-life
balance is a priority. Welcome to an inclusive, global company where your
opportunity to make an impact is endless.

What happens once you apply?

To prepare yourself for next steps, please explore here:
https://www.ericsson.com/en/careers/job-opportunities/hiring-process

Encouraging a diverse and inclusive organization is core to our values at
Ericsson, that's why we nurture it in everything we do. We truly believe that
by collaborating with people with different experiences we drive innovation,
which is essential for our future growth. We encourage people from all
backgrounds to apply and realize their full potential as part of our Ericsson
team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer,
learn more.
Primary country and city: Egypt (EG) || Egypt : Cairo : Cairo || Egypt : Cairo
: Smart Village
Req ID: ‎709466