Are you ready to champion outstanding customer service, Amazon style?
Are you up for creating solutions and solving tomorrow's problems today?
Then we have an opportunity just for you!
We're seeking an Area Manager to join our dynamic Fulfillment Center. Our
Fulfillment Centers are at the heart of Amazon's rapidly growing Operations
network: they're where we manage our fast-moving inventory. They're also where
we developed our industry-leading workflows. Our teams stow deliveries, pick
products, package them up and ship them out: each of these groups have played
their part in taking us where we are today.
In these facilities we're building the future of customer service, as we work
towards becoming Earth's most customer-centric company. This is your chance to
make history with us.
About the role and responsibilities:
You'll be responsible as a manager for one of the main teams in your FC:
receive, stow, pick, pack or ship. Along with your peers, you'll ensure that
all workflows run smoothly and that customer expectations are met, if not
exceeded.
In the logistics team you enter and lead, we'll be entrusting a team of
approximately 80 to 120 associates to you. You'll drive the training and
integration of your team, while motivating and inspiring forward progress. All
the while, you'll exercise sound judgement, making sure progress and KPI
targets are worked towards and met.
While you achieve this, you'll ensure motivation, engagement and performance:
* You'll need to safeguard your team's safety, promoting Amazon's Health and Safety standards,
* You'll lead cross-functional teams, tasked with solving operational problems,
* You'll uphold Amazon's high standards of process quality,
* You'll maintain inventory accuracy,
* You'll strive to improve and streamline processes,
* You'll become a subject matter expert on larger FC processes and activities,
* You'll actively share and promote best practices with your colleagues and network
Previous experience as a manager in a distribution center or logistics
warehouse is a nice to have.
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