Customer Relations Executive

؜ - ؜Cairo ؜ -

Job details

Cairo, Egypt
Posted ‎8 hours ago
Expires in ‎2 months
Ref:JB4627275
New


Job Details


Job Location
Cairo, Egypt
Job Role
Customer Service and Call Center
Employment Status
Full time
Employment Type
Employee


Preferred Candidate


Career Level
Entry Level
Years of Experience
Min: ‎1 Max: ‎4
Nationality
Egypt
Degree
Bachelor's degree


Job Description



  • Establish a strong relationship of trust by professionally answering customer inquiries and settling disputes, and resolving always adhering to the department and company policies and procedures.

  • Communicate with customers through various channels (emails, calls, and face to face).

  • Liaise with the concerned internal department (Sales, finance, Legal, customer support, facilities) to resolve customer issues and get required information.

  • Keep daily record of transaction and communications with customers and other departments.

  • Follow up on the progress of requested tasks from other departments.

  • Coordinate, Book and escort the customer in site visits.


Skills


Education


:


Bachelor 's degree.


Work Experience


:


‎1 to ‎4 years of relevant experience.


PC Knowledge


:


Proficient use and command of computer (office: word-excel-power-point).


Technical skills


:


Excellent communication and interpersonal skills, emotional intelligence,
customer orientation, and presentation skills.


Work Location


:


Smart Village - 6th October


Special requirements


:


Excellent command of the English language, French, and other foreign languages
are an asset.

Job Summary

  • Advertiser: Palm Hills Developments
  • Announcement date: 22/11/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Cairo
  • Salary: -
  • Phone number: -

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