Customer Relations Executive

؜ - ؜Cairo ؜ -

Job details

Cairo, Egypt
Posted ‎3 days ago
Expires in ‎2 months
Ref:JB4492098
New


Job Details


Job Location
Cairo, Egypt
Job Role
Other


Preferred Candidate


Career Level
Entry Level


Job Description



  • Establish a strong relationship of trust by professionally answering customer inquiries and settling disputes, and resolving always adhering to the department and company policies and procedures.

  • Communicate with customers through various channels (emails, calls, and face to face).

  • Liaise with the concerned internal department (Sales, finance, legal, customer support, facilities) to resolve customer issues and get the required information.

  • Keep a daily record of transactions and communications with customers and other departments.

  • Follow up on the progress of requested tasks from other departments.

  • Coordinate, Book, and escort the customer on-site visits.


Skills


Education: Bachelor's degree.
Work Experience: ‎1 to ‎4 years of relevant experience
Work Location: New Cairo Office
Special Requirement: Males Only
Personal Skills: Excellent communication skills, emotional intelligence,
customer orientation, and presentation skills.
Excellent command of the English language , French, and other foreign
languages are an asset.

Job Summary

  • Advertiser: Palm Hills Developments
  • Announcement date: 22/07/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Cairo
  • Salary: -
  • Phone number: -

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