Customer Life - Cycle Manager

Job Role / Function
Sales & Business Development
Years of Experience
Unspecified
Career Level
Manager
Gender
Unspecified
Expiry date
‎30 Nov ‎2022
Job Description
* Be the first contact point for many customers, deliver a strong first impression and set the
* foundation for long term customer relationship
*  Quarterback sales from lead to purchase; be the main point of contact for Microsoft's
* customers, leading the sales strategy, overcoming objections and negotiating success Engage
* with small and medium businesses across industries , company sizes and types to determine
* their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud
* technologies
*  Obsess over Microsoft's customers and prospects to deliver a world - class customer
* engagement experience
*  Secure customer wins for Microsoft Cloud: Maximize up - sell and cross - sell opportunities
* collaborating with Solution Specialists
*  Position competitive offerings and solutions in the context of customer needs and experiences
*  Demonstrate verbally and in writing how customers can capture value and envision their future
* with Microsoft's technologies
*  Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering
* them through different criteria, e.g. BANT (budget, authority , need and timeline ) Meet and
* exceed targets for net - new revenue and sales pipeline ; accurately forecast sales pipeline and
* usage for the products and solutions in scope ; contact ‎200 leads and create ‎30 Opportunities
* per month ; maintain high daily activity , minimum -‎60-‎90 activities / day
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Job Requirements
* ‎4 - year degree preferred
*  ‎2-‎3 + years sales experience with a proven track record of success
*  Familiarity with modern sales techniques and tools is a bonus, including experience from retal
* sales , corporate internships , or entrepreneurial programs
*  Experience working with or selling Azure . Office ‎365 , Dynamics ‎365 or similar solutions
* preferred Sales / customer service relationship background , telephone experience preferred A
* self - starter with a track record of outstanding performance and achieving goals Strong
* interpersonal skills , excellent oral , written and verbal communications skills . Ability to
* successfully communicate with contacts via the phone , email , video and presentations
*  Leverage social , digital , video , chat , phone and demonstration environments to effectively
* reach , sell to and manage Microsoft customers
*  Collect feedback from customers and articulate it back to the business : " Voice of customer "
*  General knowledge of the IT industry , with the capacity to learn and retain knowledge about
* individual products and business solutions quickly and accurately Achievement and success -
* driven personality , motivated by performance rewards for exceeding annual sales goals through
* strategic sales leadership and strong cross
*  Business collaboration
*  Solid time management skills and ability to work independently or under supervision with a high
* level of integrity
*  Experience using Microsoft Office Suite applications • Passion for cloud technologies and
* changing the world Language skills :
*  English : Intermediate or Fluent ( verbal and written ) Supported market : Fluent or Native (
* verbal and written )