Customer Supply Manager

Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile,
fixed and cloud networks. Your career here will have a positive impact on
people's lives and will help us build the capabilities needed for a more
productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open
to new ideas, empowered to take risks and fearless to bring our authentic
selves to work.
The team you'll be part of
Accountable for supply chain design, implementation and E2E supply chain
operations for MN Enterprise scope, covering MEA and India customers
Responsible to identify, plan and manage supply chain activities to meet
Customer Teams and RBC business targets
Deliver competitive supply chain performance to enable CT growth and optimize
profitability & cash position
Your Interface will be with
* CBT / CT Head, AM, CDM, PM
* MN RBC SBMU Controller, GBS FPC
* Head of MO MU, Business Operations Manager
* Regional Trade Manager, Distribution Manager
* Technical Configuration Expert
* Supply Chain SSM, Product Manager
* Performance Manager, Regional Operations Manager
* Market Demand & Risk Manager
* Customer Supply Coordinator, Operations Logistics Coordinator, LSP, OM BPO partner LC
* Key User, Process Manager, Business Deployment Manager

What you will learn and contribute to
As part of our team, you will:
Support pre-sales with supply chain design, supply chain resource planning and
logistics costing in line with customer requirements
Manage supply chain operations & execution to ensure proper supervision &
guidance to meet business targets (includes monitor & control)
Ensure supply chain processes and execution, profitability and efficiency to
meet accurate, timely services and high performance in services to the
customer project in terms of quality, compliances and cost efficiency.
Accurate demand planning for HW based on CT input and roll-out plan
Orchestrate order and delivery mgmt. of MN products (HW, SW, Services) in all
business scenarios, incl. customer POs, risk orders, trials, demonstration,
R&D and FOC.
Provide and update delivery plans, conduct risk assessment and mitigate supply
risks and associated challenges
Execute supply planning in relation to CT business management - order intake
and revenue execution, inventory planning and reporting
Orchestrate creation and follow up of invoices and revenue booking based on
defined milestones
Act as SPOC for Supply Chain related complaints and escalation point from CT
and/or customer and manage further escalations & requirements
Collaborate with other BGs' Supply Chains for multi-BG opportunities
Your skills and experience
* Customer Focus
* Manages Ambiguity
* Decision Quality
* Drives Results
* Cost Management
* Problem Solving
* Project Management
* Quality Management
* Business Performance Reporting and Analysis
* Selling Supply Chain Solutions
* Demand Supply Planning
* Supply Process Understanding
* Logistics Process & Management
* Financial Acumen (for non-financial)
* Partner and Ecosystems Management
* Nokia Portfolio
* Understanding Global Regulatory Framework
* Operational Excellence and Digitalization
It would be nice if you also had:
* SAP experience

What we offer
Nokia offers flexible and hybrid working schemes, continuous learning
opportunities, well-being programs to support you mentally and physically,
opportunities to join and get supported by employee resource groups, mentoring
programs and highly diverse teams with an inclusive culture where people
thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion
& equality:
* One of the World's Most Ethical Companies by Ethisphere
* Gender-Equality Index by Bloomberg
* Workplace Pride Global Benchmark
* LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or
ethnic origin, religion, gender, sexual orientation, gender identity or
expression, age, marital status, disability, protected veteran status or other
characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of
respect.

Join us and be part of a company where you will feel included and empowered to
succeed.