Graduate - Field Service Engineer
Location: Cairo, Egypt
Duration: 1 year contract
In this role, you have the opportunity to make life better
Be the ambassador of Philips HealthTech ensuring all customers are satisfied
while meeting or exceeding both customers and business goals.
You are responsible for
* Support in installing Philips Healthcare equipment according to standards with respect to quality and installation time.
* Support in performing planned maintenance and equipment modifications within the scheduled time and to the quality standards.
* Serves as an effective member to make Philips healthcare equipment connected to secured internet and reachable for pro-active monitoring and maintenance.
* Support in performing corrective maintenance, supported when necessary by tier2 support help-desk.
* Respond to emergency customer calls within the expected time-frame.
* Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards.
You are a part of
An amazing and dedicated service and operations team with an incredible
diversity of skills, backgrounds and experiences to serve and full-fill
healthcare customers ' needs.
To succeed in this role, you 'll need a customer-first attitude and the
following
* University degree in Electrical and electronics engineering, Biomedical Engineering, or a relevant discipline
* Readiness for business trips around the country
* 0-2 years of field service experience
* Strong skills in diagnosing and repairing electronic equipment, troubleshooting and responding to customer concerns
* Dedicated, responsible, flexible, patient, hard worker, willing to travel across EG
* Advanced level of English
In return, we offer you
A path toward your career. Succeeding in this role in a complex environment
will open the door for your long-term career. Furthermore, theoretical and
sciences material will be available for you for learning and development
opportunities.
Why should you join Philips?
Working at Philips is more than a job. It 's a calling to create a healthier
society through meaningful work, focused on improving 3 billion lives a year
by delivering innovative solutions across the health continuum. Our people
experience a variety of unexpected moments when their lives and careers come
together in meaningful ways.
To find out more about what it's like working for Philips at a personal level,
visit the Working at Philips page on our career website, where you can read
stories from our employee blog. Once there, you can also learn about our
recruitment process, or find answers to some of the frequently asked
questions.
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