Why Patients Need You
Our manufacturing logistics and supply team makes sure that customers and
patients have the medicines they need, when they need them. You'll help bring
medicines to the world even faster by embracing challenges, imagining what's
possible and taking action.
What You Will Achieve
Working with a dynamic team of Logistics and Supply Chain experts, you will
play a critical role in planning and managing the efficient flow of products
and services through the Pfizer supply chain cycle. You will ensure that the
products arrive on time and within acceptable quality parameters meeting the
desired marketing and financial objectives. Through your extensive knowledge
in logistics management, you will guide the execution and continuous
improvement of standard logistics processes and system to meet customer
requirements.
As a Senior Associate, your knowledge and skills will contribute towards the
goals and objectives of the team. Your focus and ability to meet team targets
will help in completing important deliverables on time. Your innovative use of
communication tools and techniques will make it easy to manage difficult
issues and help in establishing consensus between teams.
It is your dedication and hard work that will make it possible for Pfizer's
customers and patients to receive the medicines they need, when they need
them.
Job Purpose:
* Operational responsibility for efficient and smooth logistics and distribution supply chain operations for all assigned goods and promotional materials across all Pfizer businesses within the agreed performance standards, in a well-planned, secure, cost appropriate and compliant manner. Distribution and Logistics includes clearance of goods, reception, storage, order management, distribution to Pfizer's customers, transportation, and inventory counts and adjustments, following legal, regulatory, environmental and security requirements.
* Manage inventory management in assigned area.
* Accountability of variance and reporting in line with GSC processes
* Develop and implement required logistics/supply solutions together with the management to ensure adequate logistics support to business strategies in alignment with Global Supply Chain functions and practices.
* Lead continuous improvement and operational excellence process and initiatives in the market related to logistics and distribution supply chain.
* Lead and manage strategic projects for GSC related to network logistics changes, product change management, LSP changes (applicable to LSP markets) and other business critical projects in the market as assigned by the Market Lead.
* Accountability for Returns, Recalls and Destruction processes.
* Ensure practices and processes are in compliance with Good Distribution Practices (GDP) and Pfizer's standards in logistics, customs, trade, security, EHS, quality and serialisation as well as any applicable laws and regulations (Local, US or International)
* Drive and support logistics operations optimization through Logistics COP.
Warehousing and Inventory Management
* Accountable for implementing and managing a robust inventory management process that ensures inventory accuracy for both quantity and product quality between physical and system Pfizer ERP/SAP book stocks). The inventory program should include as needed.
* Process for an annual full count and pre-defined periodic cycle counts as per local SOPs.
* Process for movement of products to appropriate quality locations (quarantine to saleable, saleable to hold/destruction) to ensure availability of inventory in appropriate quality locations at any given time.
* Process for system reconciliation.
* Process for finance recording, reconciliation, and adjustments.
This is achieved by liaising with the Finance team, Quality team, ERP
functional teams, GFSS, and the LSP's on inventory and Sales Order Management
issues.
* Liaising with LSP's/ Project teams on development of inventory interfaces / processes with regular monitoring and correction of errors.
* Regular reconciliation of warehouse, as needed in LSP's and Pfizer ERP inventory levels and action's implementation as needed.
* Accountable for implementing and leading the destruction process for expired/near expired/damaged inventory in destruction location at the logistics center
* Support Manager, Market Lead in identifying opportunities at obsolescence reduction and inventory on hand as guided by finance management
* Distribution Operations and Reverse Logistics
* Lead the implementation and monitoring of an efficient and effective distribution operations to market(s) by balancing cost and lead time
* Selection and validation of appropriate transportation modes to market(s)
* Ensure product integrity through delivery chain through standard operating procedures
* Manage the returns and recalls management process and destruction processTo initiate PO and invoices on ERP system with the distributed quantity of Free Medical Samples.
* To manage all FMS and promotion materials stock and distribution list.
* To collaborate with renewing the expire date for Promotional material and distribute it again to medical reps.
* Work with MOH representative to register samples in MOH Log Book..
* Work on Promo Mine system to distribute promotion materials to all sales team.
* To manage all medical sample and promotional material warehouse processes.
* To manage all medical sample Sales returns processes.
* To prepare medical sample and promotional material short expiry report on monthly basis.
* To organize the work with logistics manager to optimize the performance.
* To prepare and update any required SOPs and review it with logistics Manager and SCQ Team.
* Comply with EH&S GMP, GSP, PQS and GDP instructions.
* preparation of all shipments and make sure that all of items delivered to medical Reps.
* Return all undelivered materials and make sure its return to the stock.
* Following up the inventory physical count every year with logistics manager
* In case of any problem, he/she must escalate to logistics manager
* To get in touch with different departments to solve any problem could affect the business.
* Escalate any quality incident or deviation related to the process.
* Record the data logger twice daily inside the warehouse
* Download data loggers weekly and report any excursion to logistics manager and SCQ Team
* check the cleanliness of the warehouse on daily basis
* Receive PODs from EPX every week and send the original copies to collection Team
* Monthly archiving for outbound invoices.
Material Master Management
* Management of the local Item Master Process (Set-up & Maintaining Master Data)
* Interaction with internal & external stakeholders (Commercial, Customer Service, Finance etc.)
* Item Master Management (through SAP/ERP)
Quality and Compliance:
* Ensure compliance with required regulations, policies and procedures, and Pfizer standards for quality, security, customs, trade, dangerous goods, controlled products, temperature controlled and high value products and EH&S. This includes all applicable local, US, regional or international laws
* Accountable for accuracy of ERP system in line with product information including and not limited to SKU number, description, batch details, manufacturing and expiry dates, country of origin
* Implementation, monitoring and control of standard operating procedures related to the logistics operations (including and not limited to SPs and KPIs for Import/Inbound, warehousing, distribution and all other logistics operations
* Lead the supplier management process through selection, contract management, compliance management/validation and performance management of supplier - this is extensively applicable to LSP markets (RFP process, Service Agreement, SOPs and KPIs), while as required (in selection of any outsourced processes) is relevant to in-house markets also
* Co-Lead in-market Compliance and Quality Assessments or Audits with capability SME. Responsible to ensure appropriate readiness for assessments and audits in the market (including readiness with LSP) by liaising with appropriate stakeholders.
* Lead or support external audits either from Pfizer third party or Government bodies
* Embed QTS appropriately and maintain the incident reporting in a timely manner; ensure appropriate preventive and corrective measures are taken and in time to meet committed timelines
* Rework Co-ordination: Liaise with Third party suppliers, regulatory, medical affairs, Business Units, Demand Management, to aid with the rework process, including arranging transportation and managing the financial aspect of reworks in local Third party suppliers
Metrics / Reporting
* Accountable for market's LSP / distribution expense related to warehousing and transportation; responsible for variance and Forecast reporting
* Project Management Reports (as applicable)
* Pro-actively analyze trends of data, draw conclusions and recommend/leadcorrective action in order to ensure maximum efficiency of the processes.
* Lead KPIs and business review meetings with LSP(s) based on set frequency; accountable for LSP meeting Service Level Agreement requirements
* Responsible to ensure GML metrics and T2/T3 inputs related to logistics operations are updated accurately and in a timely manner
* Ensure IMEx ‎6 tools implementation in workspace (Standard Work, PCT, VMC, CI loop, Structured Gemba and Coaching deployment), prepare T2/T3 Dashboard and Lead and direct continuous improvement projects for the logistics operations delivering cost and process efficiencies.
Job Specific technical/Functional/Professional Competencies:
* Strong supply chain management skills
* Knowledge of the Pharmaceutical industry and healthcare environment
* Proven ability to work in a complex matrix organization with issue resolution skills
* People Management - ensure team members are developed and engaged to deliver against business objectives
* Customer Focus (internal and external)
* Agility to consistently perform in a dynamic environment
* Communication & Influence - strong interpersonal skills required to interact with various levels of management to deliver required outcomes
* Strong system skills & understanding
* Strong data analysis and PC skills
* Possessing strong innovation mindset and strategic thinking
* Project Management skills - to manage multiple projects and competing priorities
* Negotiation skills - to manage internal & external negotiations as required
Experience and Knowledge
* ‎5+ years' experience in similar roles in supply chain in a multinational organization and/ or pharmaceutical industry is required
* Bachelor degree required - preferably in Business Administration, Operations Management, Supply Chain or Logistics Management
* Incumbent must be fluent both written and verbally in English and regional/local languages is preferable
* #LI-PFE
Pfizer is an equal opportunity employer and complies with all applicable equal
employment opportunity legislation in each jurisdiction in which it operates.
Logistics & Supply Chain Mgmt

LI-PFE