Role
Client Relationship Management
* Understand the clients' business and risk management needs and look for solutions to deliver those needs through the provision of ongoing service
* Understand, apply and where necessary explain the policies and procedures
* Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people
* Provide technical, industry and subject matter expertise where required
* Draw on expertise within specialist technical teams within the industry and across the Group for clients as required
* Liaise with clients and build strong relationships
* Determine appropriate solutions, structure, price, terms, and conditions and cooperate with broking side in identifying placement strategies that meet the clients' needs and deliver profitable business for a range of clients
* Grow existing portfolio by identifying new-new with the cooperation of Business development, and/or existing opportunities utilizing penetration and saturation of existing clients
Business Development
* Responsibility for supporting the drive of the sales process and business area practice activity in relation to winning, retaining, and developing profitable
* Develop and maintain a pipeline of prospects including research, initiation of contact, meetings, responding to RFPs, new business presentations, accurately maintaining Willis Towers Watson CRM database in order to create and convert sales opportunities
* Respond quickly and accurately to new business introductions driven by Business Development
* Actively identify opportunities to work with colleagues across the business to capitalise on account penetration and cross selling opportunities
Requirements
* Bachelor degree in any discipline
* 3-4 years of experience in insurance (non life, non medical)
* Proven track record of delivering high levels of client service
* Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers, and external specialists
Willis Towers Watson is an equal opportunity employer
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