Technical Support Engineer, Siemens Energy Cairo

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Your Profile
* Bachelor, Master or comparable engineering degrees on Mechanical Engineering or related disciplines
* Competence knowledge on Gas Turbine technology especially on SGT ‎5 ‎8000 H
* Basic knowledge on manufacturing and repair technologies
* Basic knowledge on materials
* Ability to communicate effectively both orally and in writing, strong networking, negotiating, and influencing skills.
* Excellent command of English
* Able to prioritize tasks and to manage workloads in an effective manner with minimal direct supervision and flexibility in managing multiple and diverse tasks.
* Effective problem-solving skills and ability to work under pressure in time critical situations
* Sensitive and responsive to the needs of different religious, ethnic, tribal, and cultural groups.
* Proven integrity and high personal standards of behaviour.
* Experience in working in a multinational and multicultural environment, as well as proven interpersonal skills and ability to successfully engage with diverse audiences.
* Proficient in MS Office suite
Your Responsibilities
* Within the Generation Service Business (G SV), provide timely engineering support for technical queries from both internal and external customers (includes project managers, sales and field service). This position will focus on support of Siemens Energy Large gas turbines mainly in Egypt and other countries in region Middle East.
* Prepare technical document to define the required maintenance scope for the large Gas Turbine and the required actions to solve the previously reported issues.
* Identify suitable service bulletins, modifications and recommendations for clients to improve their performance, availability, reliability and safety
* Utilize the global fleet experience to support internal & external customers.
* Present and discuss technical solutions during internal and external meetings.
* Provide EN support directly on site at Power Plants as and when required. Provide recommendations and advice to support the Field Service organization and ensure smooth outage execution.
* Active participation required during post outage reviews to identify possible Modification & Upgrade opportunities and to identify key lessons learnt for the future.
* Act as a key point of Contact / focal point for technical issues within the Country / Region. This could relate to outage interval extension, operational issues, commissioning, combustion tuning, performance tests, balancing, risk assessments and root cause analysis.
* Interact and reach out for support from a worldwide network of specialists and experts within Siemens Energy covering the Gas Turbines.
* Customer 1st approach required at all times to focus on the requirements and demands from our customers across the Region.
* Promote a zero harm culture both at site and in office locations. This includes speaking up and if required stop work when necessary to ensure safe outage execution.
LET 'S TALK ABOUT US!
Let's make tomorrow different today" is our genuine commitment at Siemens
Energy to all customers and employees on the way to a sustainable future. At
Siemens Energy, we value diversity as the inclusion of and collaboration of
different thinking, background, experience, expertise and individual qualities
across all organization levels and dimensions. We encourage and support our
employees to develop their personal skills and strengths, regardless of gender
identity, nationality, age, religious beliefs etc. We believe diversity
strengthens our innovative capacity, unleashes the potential of Siemens'
employees, and thereby directly contributes to our business success.
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