English Language Program Manager

POSITION SUMMARY
The English Language Program Manager is responsible for managing the English
language portfolio for the Amideast/Egypt office in Cairo, which features
English language offerings for grant-funded and contract programs, as well as
fee-for-service courses. He/She is responsible for the oversight of all Cairo
grant projects, English language and test prep public classes delivered online
and face to face, in addition to Cairo’s English language corporate clients.
Along with the English language staff in Cairo, the English Language Program
Manager will also work closely with staff in Amideast’s Alexandria office, the
Amideast Regional Director of English Language Programs, the Regional
Monitoring and Evaluation Director, and staff in other departments. Working
within a team environment, the English Language Program Manager will ensure
that program planning, design, delivery, and monitoring and evaluation meet
Amideast quality standards for English language programs.
RESPONSIBILITIES
Programmatic & Operational Responsibilities
* Oversee the day-to-day logistical planning and implementation of English language (EL) programs in Cairo to ensure quality program delivery and effective operational management
* Provide financial and budgetary oversight for grant programs; participate in the development of annual program budgets and pricing reviews for EL programs and services
* Utilize sound project management principles in the implementation of EL grant-funded, contract, and fee-for-service projects and courses
* Demonstrate accurate and up-to-date knowledge of all EL products and services
* Coordinate and monitor the implementation of internal policies and procedures to maintain consistency among EL services in Egypt
* Ensure adherence to donor and client agreements
* Implement agreed-upon EL strategic work plans, monitoring and evaluation systems, and program quality standards
* Contribute to the development and achievement of annual strategic objectives and KPIs for the EL Department
* Contribute to the expansion of EL business through the provision of client details, possible leads, and innovative ideas.
* Participate regularly in Amideast’s regional English language activities for joint planning, exchange of ideas, and alignment of quality standards
* Prepare and submit reports regarding EL activities for the Senior English Language Program Manager, Amideast/Egypt Country Director, Assistant Country Director, , HQ, and clients, as requested
* Monitor and report to the Senior EL Manager on monthly expenditures and revenues for Cairo-based programs and implement measures to ensure highest level of cost control on all EL products and services
* Monitor and report to the Senior EL Manager on all programmatic deliverables, timeline, progress, targets achieved and any obstacle/ challenges faced.
* Support the Senior EL Program Manager in enhancing and developing course offerings in order to best fit the market needs
Staff Management Responsibilities
* Participate in the final selection of staff and orient and train staff under the incumbent’s purview
* Supervise and delegate responsibilities to EL Department staff based on clear roles and responsibilities
* Maintain an engaging work environment through continuous staff coaching, training, and development to ensure a high level of productivity, motivation, and retention
* Maintain up-to-date knowledge about the English language field by remaining committed to professional development activities and engaged in the larger TESOL community
QUALIFICATIONS AND SKILLS
Required
* Master’s degree in Applied Linguistics/TESOL, or a related major
* A minimum of ‎5 years’ experience in coordinating/managing training programs
* A minimum of ‎3 years’ experience in classroom teaching
* Demonstrated experience leading and managing a team
* Experience with planning curriculum and assessment
* Experience with teacher training, mentoring, or coaching
* Extensive knowledge of e-learning and online teaching practices
* Extensive knowledge of the TESOL field and current ELT trends
* Native/near-native proficiency in spoken and written English
* Excellent oral and written communication and presentation skills
* Demonstrated problem-solving, innovation, and ability to take initiative
* Ability to multi-task and prioritize responsibilities
* Excellent computer literacy in MS Office
Preferred
* Spoken and written fluency in Arabic
* Additional professional credentials such as Project Management Professional Certification (PMP), or Project Management for Development (PMD Pro) certification
* Minimum TOIEC score of ‎950 or equivalent.
The physical demands and work environment that have been described is
representative of those an employee encounters while performing the essential
functions of this position within a standard office environment. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
This position description is an overview of the major functions and
requirements of this position. This document is not intended to be an
exhaustive list encompassing every duty and requirement of the position; the
Employee’s Manager may assign other duties as related or as otherwise deemed
appropriate and necessary within the general scope, without the need for
additional compensation.
Amideast is an equal opportunity employer and prohibits discrimination and
harassment of any type without regard to race, color, religion, age, sex,
national origin, disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other characteristic
protected by federal, state, or local laws.
Positions that involve interaction with children will be required to read,
acknowledge, and comply with and attend special training in accordance with
the Child Protection and Safeguarding policy. All Amideast representatives
must comply with the Code of Conduct and all applicable organizational
policies which include but are not limited to, Anti-Human Trafficking and
Prevention of Sexual Exploitation and Abuse.
Job Type: Full-time