IT Support - Temp.

؜ - ؜Cairo ؜ -

Job details

Job Description:
* Build/configure new desktops and laptops based on a preset schedule.
* Set-up software standard images.
* Use Heineken IT Service Management process and tools.
* Repair Hardware; main focus computers and printers.
* Deal with SCCM Server, AD, AAD and Domain controller.
* Responsible for IT Projects such as ( Data line , Drinkies Security Cameras …. etc.)
* Proactive visits to ABC remote sites for IT Maintenance
* Negotiate with external Supplier
* Deal with Ticketing System such as ServiceNow Portal.
Knowledge and Experience:
* ‎0-‎2 years’ experience in IT helpdesk
* Good understanding for computer hardware
* Working knowledge of Windows ‎10 , Windows Server ‎2008 and ‎2016 , SCCM Server.
* Sound knowledge of general networking concepts
Skills and Abilities:
* Excellent communication Skills
* Customer Service Skills: Customer satisfaction focused
* High level of English and Arabic, both verbal and written
* Strong analytical and problem solving skills
* Ability to negotiate with external Suppliers
* Ability to learn quickly and to be familiarized with company specific applications
* Ability to perform several tasks simultaneously
* Ability to work independently as well as within a team
* Ability to properly document issues with effective descriptions, troubleshooting steps and final resolution
Job Type: Temporary

Job Summary

  • Advertiser: Indeed
  • Announcement date: 24/05/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Cairo
  • Salary: -
  • Phone number: -

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