HR Direct Advisor

؜ - ؜Cairo ؜ -

Job details

At Tetra Pak we commit to making food safe and available, everywhere; and we
protect what's good - protecting food, protecting people, and protecting the
planet. By doing so we touch millions of people's lives every day. And we need
people like you to make it happen.


Job Summary


Acts as the interface / point of contact for employees and managers on HR
related areas, in area of responsibility. Contributes to an overall successful
delivery of HR services to clients.


What you will do



  • Acts as first line support for all HR matters within area and location of responsibility. Uses existing procedures to solve routine or standard problems.

  • Responds accurately and timely to incoming questions and /or errands.

  • Registers errands in the relevant ticket handling system and ensure responses are within the set Service Level Agreements (SLA).

  • Escalates questions / errands to appropriate HR contact when necessary, on specific areas of queries to provide seamless resolution. Manage, track and follow up on employee queries in the ticket handling system.

  • Guides and points employees and managers to information on HR self-service portal (ORBIS) in order to foster a habit of finding the necessary data on the portal.

  • Maintains and updates HR information with relevant teams.


We believe you have



  • ‎3+ years of experience in relevant area if bachelor's degree education. Limited working experience provided the MBA/MA diploma.

  • General HR knowledge, including basic knowledge of service and consulting skills. System competence (SAP HR, Ticket handling system) if appropriate for role.

  • Good command in English, Arabic and French languages is a must.
    We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape

  • A culture that pioneers a spirit of innovation where our industry experts drive visible results

  • An equal opportunity employment experience that values diversity and inclusion

  • Market competitive compensation and benefits with flexible working arrangements


Apply Now
If you are inspired to be part of our promise to protect what's good; for
food, people, and the planet, apply through our careers page at
https://jobs.tetrapak.com/.
This job posting expires on 23th December, ‎2023.
If you have any questions about your application, please contact Gizem
Dogan

Job Summary

  • Advertiser: -
  • Announcement date: 09/12/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Cairo
  • Salary: -
  • Phone number: -

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