Missions and responsibilities of the Cust. Sol. Architect
Pre-sales Phase
* Supports and advises the project management team and the Client, and consults technical experts and engineering teams if needed
* Can contribute to technical proposals in pre-sales phase (LoE, feasibility)
* Has continuous knowledge of customer architecture and ecosystems
* Is the voice of operations for the design and the operational model
Build Phase
* Evaluates the technical risks at each step of the build phase and anticipates any potential impacts on the global solution, is responsible for the technical risk assessment and Management (TRAM).
* Is in charge of the correct engineering of the technical solutions deployed for one or several Clients
* Contributes to the detailed architecture (HLD & LLD) using the technical modules matching the Client's needs
* Defines the best migration strategy based on technical and organizational constraints
* Is in charge of the final technical choices while keeping in mind internal build and run constraints
* Drives technical meetings with the Client, presents and convinces the Client of the technical choices made
Run Phase
* Provides technical support for major changes
* Can contribute when major incidents or crisis with design impact
* Lifecycle technical authority : to support operations and customer during crisis including with vendors. It also includes authority for upgrades and major releases.
Skills
At least 10/15 + years of experience in a technical expertise role
Multi-domain technical skills (at least 2 domains): Connectivity, unified com,
security
English: fluent (spoken and written)
Strong interpersonal skills
Collaborative leadership
Strong presentation skills
Agility
Experience in handling crisis
Ability to argue, defend a point of view in front of customer and influence
customer
Coordinator / Leader
* Facilitates the interactions between the different technical actors in the initial phases of the project (POC, prototype, pilot phase)
* Interfaces with all forces/BU: sales, build, run (project director, technical experts, run teams, presales architects, account and business managers…)
* Is part of technical governance of his/her Clients and is integrated to the project team in charge of the deployment
* Coordinates the different entities/partners during the build phase
Global Delivery & Operations
L'ambition d'Orange Business est de devenir l'integrateur reseaux et numerique
de reference en Europe, en nous appuyant sur nos forces autour des solutions
de connectivite nouvelle generation, du cloud et de la cybersecurite.
Nos 30 000 femmes et hommes presents dans 65 pays, dont chaque voix compte,
sont tous animes par la meme determination et le meme esprit d'equipe, pour
construire les solutions digitales d'aujourd'hui et de demain et creer un
impact positif pour nos clients, pour leurs salaries et pour la planete.
Nous offrons des opportunites passionnantes grace a des projets innovants dans
la data et le digital, le cloud, l'IA, la cybersecurite, l'IoT, ou encore le
digital workspace et le big data.
Venez vivre cette aventure avec nous !
Regular
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