Responsibilities
Functional Responsibilities
* To ensure all customer orders are processed through the system in line with KPI 's.
* Downloand MT / Distributor customer orders and input into Handheld / Backofficce system /
* Generate invoices required to process MT / Distributor Customer orders
* Follow up to ensure Finance team sets up new Customers in the system promptly
* Monitor sales do not exceed customers credit limits unless authorized; Execute approval processs in case of any requirement to extend customer credit for sales resumption
* Daily follow-up with Accounts Receivable to ensure timely input of dispute cases and claim rebate management
* Consolidate monthly sales target at route level for each region and communicate to control / payroll
* Address any customer enquiries, and escalate to Supervisor as needed
* Update Regional Sales manager on status of orders and seek guidance on any issues as needed
* Other Ad-Hoc reporting as directed by Supervisor
People Responsibilities
* Develop winning relationships with the Cluster Field Sales Leadership and Sales Operations teams, ensuring highest levels of agility and support are provided
* Support the Cluster Sales Lead with all initiatives to improve GBS service offerings
Qualifications
* 0-1 years of experience in Sales Operations
* Degree qualified in Business / Commerce
* Builds robust and successful working relationships
* Strong written and verbal communication skills
* Excellent organisation and prioritisation skills
* Proactive, responsive and results driven
* Highly proficient in Microsoft Office programs
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