Reservations Agent
A Reservations Agent will serve as the main contact for room reservations at
the hotel; and therefore, must offer an excellent service and influence the
Guest decision to stay at the property.
What will I be doing?
As a Reservation Agent, you will serve as the first line of inquiry for room
reservations within the hotel. A Reservation Agent is responsible for offering
excellent customer service, options, and other solutions to meet Guest and
customer needs. Specifically, a Reservations Agent will perform the following
tasks to the highest standards:
* Convert, quickly, inquiries into contracted business
* Respond, positively, to sales inquiries to develop future sales leads
* Identify sales leads, as appropriate
* Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
* Provide prompt and efficient service while maintaining the hotels brand standards
What are we looking for?
A Reservations Agent serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values that follow:
* A passion for delivering great customer service
* A highly professional telephone manner and excellent communication skills
* Outstanding administration and organizational skills
* Intermediate computer proficiency
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Previous experience in a Reservations environment
* Tertiary qualifications, or other collegiate-level degree
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable hospitality
experiences around the world every day. And, our amazing Team Members are at
the heart of it all!
**Posting Date** Jun 20, 2022 **Job Number** 22103212 **Job Category** Reservations **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Brand** Marriott Hotels Resorts **Schedule** Full-Time **Relocation?** N **Positio…
**Posting Date** Jun 21, 2022 **Job Number** 22104017 **Job Category** Reservations **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Brand** Marriott Hotels Resorts **Schedule** Full-Time **Relocation?** N **Position Type** Non-Management **…
**Posting Date** Jul 05, 2021 **Job Number** 21070700 **Job Category** Reservations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Brand** The Ritz-Carlton **Schedule** Full-Time **Relocation?** N **Position Type** Non-Management **…
**Posting Date** Jun 27, 2022 **Job Number** 22107501 **Job Category** Reservations **Location** Le M eridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Brand** Le M eridien **Schedule** Full-Time **Relocation?** N **Position Type** Non-Management …
**Job Number** 22121535 **Job Category** Reservations **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMM…
**Job Number** 22200627 **Job Category** Reservations **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Process all reserva…
**Job Number** 22193354 **Job Category** Reservations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Process all …
**Job Number** 23061855 **Job Category** Reservations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Process all …
**Job Number** 23100124 **Job Category** Reservations **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION …
**Job Number** 23080797 **Job Category** Reservations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Process all …