Sr. Customer Service Specialist

؜ - ؜Cairo ؜ -

Job details

French speakers can only apply
* Receives, processes and verifies the accuracy of orders from customers utilizing the organization's SAP system and customer purchase orders.
* Managing customer requests for order changes and updated orders.
* Ensures and provides quality service to both internal and external customers.
* Receives inquiries from and/or contacts the organization's branch/regional offices to resolve a variety of order-related issues.
* Accesses the company's SAP System to obtain and extract order information and provide management with the data for inclusion in various scheduled and special reports
* Participates and provides expertise as a member of the customer service's departmental team and recommend changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole.
* Responsible for the maintenance of an appropriate system of internal control for all customer POs , Customer Complains.

Job Summary

  • Advertiser: Diversey, Inc.
  • Announcement date: 05/04/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Cairo
  • Salary: -
  • Phone number: -

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