Your role responsibilities will include, but not be limited to, the
following:
Creating, Updating and maintaining Emerson 's profiles in clients business
platforms
* Carefully monitor Emerson's profile within the client's business portals and report any alert.
* Regularly update expired documents after coordinating with multiple teams in Emerson.
* Capture the Clients messages in the business platforms/portals and effectively divert them to the concerned team in Emerson
* Ensure responding to Client's requests or comments raised in the business portal/platform via working closely with multiple teams in Emerson.
* Initiate new Emerson profiles with new clients
Capturing and maintaining Digital business flow
* Capture Quotations requests and Orders via the client's portal and divert them to the right team within Emerson.
* Communicating with the client business portals support or supplier relations to ensure solving any challenge related to Quotations, Orders, or profile status if needed.
* Create performance reports regularly to show business flow between Emerson and other clients.
* Coordinate with BUs in the case of products and manufacturing sites approval, upload required documentation to the portals and follow up the approval process along with BUs teams..
Support with Order Screening, and Shipment Administration
* Support other team members as required. Check for completeness of order documents
* Supporting other team members to communicate with the client related to order acknowledgments, Shipment Confirmation
* Document retention as per Company policy on a weekly/Monthly basis
What do I need to be considered for this role?
* University Graduate in Business Administration or any of subcategories
* Should be a proven self-learner
* Problem Solving Capabilities
* Motivated & Effective in Quick Actions
* Excellent communication skills with colleagues, customers, and Managers
* MS Office Skills
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